Director, Attendee Experience & RainFocus Strategy
Nteractive Ltd
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Nteractive is seeking a Director, Attendee Excellence & Event Technology to lead strategy across global enterprise programs and act as a trusted advisor on RainFocus and related platforms. This senior role reports to the Global Head of Attendee Excellence & Event Technology and requires executive presence and deep technical and commercial acumen.
You will shape technology strategy, design scalable solutions, oversee registration, websites, communications and data, and mentor a growing team of
Qualifications
- Significant experience leading Event Technology programmes for global enterprise clients.
- Advanced expertise in RainFocus, including strategic consulting, solution design and programme delivery.
- Proven experience acting as a trusted advisor to senior stakeholders and client leadership teams.
- Strong understanding of event technology ecosystems, attendee management, registration, websites, communications and data strategy.
- Experience delivering large-scale global conferences, events and attendee programmes.
- Strong knowledge of platform integrations, data flows and digital engagement solutions.
- Experience leading and developing high-performing specialist teams.
- Strong commercial acumen, with the ability to identify growth opportunities and demonstrate client value.
- Outstanding presentation, facilitation and stakeholder management skills.
- Knowledge of AI, automation and emerging technologies within events and digital experiences.
- A passion for innovation, attendee experience and operational excellence.
Responsibilities
- Act as the senior Event Technology consultant across a portfolio of global enterprise accounts.
- Build trusted relationships with senior client stakeholders and become a go-to advisor for Event Technology strategy.
- Lead strategic conversations around digital transformation, attendee experience and technology roadmaps.
- Influence client decision-making through expert consultation, solution design and industry insight.
- Present confidently to executive audiences and facilitate strategic discussions with senior stakeholders.
- Translate complex technical requirements into practical, scalable solutions that deliver measurable business outcomes.
- Serve as a senior subject matter expert in event software, with strong RainFocus experience across strategy, solution design and programme delivery.
- Advise clients and internal teams on platform architecture, implementation strategies and optimisation opportunities.
- Provide strategic oversight across registration, event websites, attendee communications, reporting, integrations, housing and digital engagement experiences.
- Drive innovation across event technology ecosystems and attendee journeys.
- Identify opportunities to leverage AI, automation and emerging technologies.
- Establish best practices, governance frameworks and scalable delivery models across Event Technology programmes.
- Stay ahead of industry trends and help shape Nteractive’s Event Technology capabilities, methodologies and offerings.
- Lead, mentor and develop Event Technology Managers, Consultants and Specialists across your portfolio.
- Champion excellence, consistency and continuous improvement across the Event Technology function.
- Support the development of methodologies, standards and operational best practices.
- Provide leadership and guidance across complex and high-profile client programmes.
- Partner closely with Client Services, Project Leadership, Creative Studio and Production to deliver integrated client solutions.
- Support new business opportunities, solutioning and client growth initiatives.
- Contribute to proposals, pitches and strategic client discussions.
- Identify opportunities to expand Event Technology services across existing accounts.
- Partner with senior leaders to strengthen Nteractive’s Event Technology proposition and market position.
- Bring a commercial mindset to technology strategy, identifying opportunities that create additional client value and business growth.
Skills
Tools
Job description
Nteractive is seeking a Director, Attendee Excellence & Event Technology to lead strategy across global enterprise programs and act as a trusted advisor on RainFocus and related platforms. This senior role reports to the Global Head of Attendee Excellence & Event Technology and requires executive presence and deep technical and commercial acumen.
You will shape technology strategy, design scalable solutions, oversee registration, websites, communications and data, and mentor a growing team of
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
