Director, AI Tools Deployment at Scale

MetLife, Inc.; New Jersey; Hybrid; USD 129,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Paid time off

Tuition assistance

Job summary

MetLife, Inc. is seeking a Director of AI Tools Deployment at Scale to lead how AI tools are adopted across the organization, driving productivity and measurable improvements. This hands-on role requires strategic thinking, tooling fluency, and the ability to influence in a matrixed environment.

Ideal candidates have prior experience deploying AI at scale, strong execution discipline, and demonstrated success partnering with business, technology, and risk teams to achieve enterprise-wide rollout.

Qualifications

• 3–5+ years in management consulting, product management, corporate strategy, business transformation, finance, or related roles.
• Proficiency using and experimenting with AI tools (Claude Cowork, Copilot, Riplit, Cursor, Lovable).
• Experience in building working solutions/products/apps/websites using AI tools in day-to-day life and work.
• Hands-on, ownership-driven mindset with analytical, financial modeling, and problem-solving skills; able to lead across teams.
• Ability to embed AI into core team workflows and use data insights to improve outcomes.
• High School Diploma or equivalent.

Responsibilities

• Embed with USB teams to observe workflows and identify process-improvement opportunities; build a prioritised AI use-case pipeline.
• Co-develop AI solutions with end users and scale proven patterns enterprise-wide.
• Champion AI adoption and fluency across teams; collaborate with Enterprise Strategy to share best practices.
• Partner with Technology, Data, and Risk to ensure secure, compliant AI solutions.
• Define metrics and baselines; track and report impact to senior leadership.

Skills

AI tools fluency

Leadership

Financial modeling

Strategic thinking

Executive communication

Influence across teams

Observation & analysis

Education

High School Diploma or equivalent

Bachelors in STEM

Tools

Claude Cowork

Microsoft Copilot

Cursor

ChatGPT workflows

Riplit

Lovable

Job description

MetLife, Inc. is seeking a Director of AI Tools Deployment at Scale to lead how AI tools are adopted across the organization, driving productivity and measurable improvements. This hands-on role requires strategic thinking, tooling fluency, and the ability to influence in a matrixed environment.

Ideal candidates have prior experience deploying AI at scale, strong execution discipline, and demonstrated success partnering with business, technology, and risk teams to achieve enterprise-wide rollout.