Director, AI-Powered Product Automation (Remote)

dentsu; Northern (KY); Remoto; USD 110.000 - 135.000; Tempo pieno

Descrizione del lavoro

ICUC is seeking a Director of Product Automation to own the automation and AI strategy across our services, from community management to social listening. This founding role requires building the function from the ground up and partnering with leadership to shape market positioning.

You will pilot tools, design scalable automation, and measure impact on efficiency, quality, and margins. A product mindset will help transform automation into a client-centric offering.

Competenze

• Proven experience building or scaling a product, automation, or AI strategy function.
• Track record delivering measurable operational impact through automation or AI initiatives.
• Strong cross-functional collaboration with marketing, delivery, and executive stakeholders.

Mansioni

• Own ICUC's automation and AI strategy across products and services.
• Translate automation capabilities into go-to-market messaging and client value.
• Lead across delivery, operations, and client success to drive adoption of tools and workflows.
• Build and champion a narrative for AI-enabled, human-powered service delivery.

Conoscenze

Product strategy automation

Automation

AI/tech strategy

Cross-functional collaboration

Martech familiarity

Strumenti

Martech platforms

Descrizione del lavoro

ICUC is seeking a Director of Product Automation to own the automation and AI strategy across our services, from community management to social listening. This founding role requires building the function from the ground up and partnering with leadership to shape market positioning.

You will pilot tools, design scalable automation, and measure impact on efficiency, quality, and margins. A product mindset will help transform automation into a client-centric offering.