Director, AI & Enterprise Solutions Delivery

Pinnacle Group, Inc.; New Jersey; On-site; USD 180,000 - 260,000; Full time

Job summary

Pinnacle Group is seeking a Director, AI & Enterprise Solutions to lead enterprise AI, automation, and Salesforce initiatives across MSP, SI, and EOR lines. You will translate business goals into scalable delivery programs and govern cross-functional teams to achieve measurable outcomes.

You will partner with Technology, Data, and BI to ensure integrations with core platforms and drive adoption, governance, and ROI across the organization.

Qualifications

• 8+ years of leading technology program delivery or digital transformation.
• 3+ years delivering AI, ML, or intelligent automation initiatives.
• Experience with enterprise CRM, ERP, ATS, or VMS platforms.
• Ability to manage cross-functional technology initiatives end-to-end.

Responsibilities

• Operationalize the AI and technology roadmap into defined workstreams and milestones.
• Lead day-to-day AI and automation intake, feasibility, and backlog prioritization.
• Direct project managers, business analysts, and cross-functional delivery teams.
• Serve as escalation point and remove blockers across business units and tech.
• Establish disciplined delivery governance with reporting and risk management.
• Prioritize Salesforce enhancements and platform improvements with stakeholders.
• Partner to ensure AI/automation integrates with core platforms (CRM/ERP/ATS).
• Support adoption, governance, and post-implementation reviews to capture ROI.

Skills

Program leadership

AI & automation

Cross-functional leadership

Enterprise platform experience

Salesforce expertise

Tools

Salesforce

Experience Cloud

Workday

Tableau

VMS platforms

Job description

Pinnacle Group is seeking a Director, AI & Enterprise Solutions to lead enterprise AI, automation, and Salesforce initiatives across MSP, SI, and EOR lines. You will translate business goals into scalable delivery programs and govern cross-functional teams to achieve measurable outcomes.

You will partner with Technology, Data, and BI to ensure integrations with core platforms and drive adoption, governance, and ROI across the organization.