Director, AI-Driven Solutions Engineering

GBG Plc; Atlanta (GA); On-site; USD 150,000 - 230,000; Full time

Job summary

GBG Plc is seeking a Director of Solutions Engineering to lead and scale North America presales, driving technical excellence across the customer journey. You will mentor senior engineers, set winning presales strategies, and ensure customers grasp the business value of GBG's identity verification and data solutions.

This hands-on leadership role emphasizes strategic vision, executive stakeholder engagement, and AI-enabled practices to accelerate growth in a fast-moving SaaS environment.

Qualifications

• Proven success leading presales or Solutions Engineering teams in growth tech
• Coaching and mentorship mindset to develop talent
• Expertise in presales methodologies and scalable processes
• Hands-on experience with AI tools to boost productivity and impact
• Strategic advisor to customers and internal stakeholders at all levels
• Strong executive presence with clear business communication
• Proactive ownership mindset with cross-functional impact
• Ability to align customer challenges with business objectives
• Experience in identity verification, fraud prevention, data intelligence, cybersecurity or fintech preferred
• Proven ability to recruit, develop, and retain top technical talent

Responsibilities

• Lead, mentor, and develop a high-performing team of Solutions Engineers
• Drive the technical sales strategy across North America
• Partner with Sales leadership to align presales with revenue goals
• Establish scalable presales methodologies, processes, and tools
• Act as trusted advisor on enterprise opportunities
• Champion AI-enabled practices to boost productivity and differentiation
• Collaborate with Product and Engineering on market-driven innovations
• Use data to optimize win rates, velocity, and outcomes
• Attract and retain top talent to scale the organization
• Shape the vision and direction of the Customer Engineering function

Skills

People leadership

Presales leadership

AI adoption

Executive communication

Strategic advisory

Stakeholder management

Tools

CRM/ERP tools

Job description

GBG Plc is seeking a Director of Solutions Engineering to lead and scale North America presales, driving technical excellence across the customer journey. You will mentor senior engineers, set winning presales strategies, and ensure customers grasp the business value of GBG's identity verification and data solutions.

This hands-on leadership role emphasizes strategic vision, executive stakeholder engagement, and AI-enabled practices to accelerate growth in a fast-moving SaaS environment.