Director, AI-Driven Security & Trust Enablement

Sierra Ventures; United States; On-site; USD 150,000 - 175,000; Full time

Job summary

Phenom is seeking a Director of Security & Trust Enablement in the United States to build AI-driven security services that connect with customers and internal teams. You will lead a hands-on team driving service definitions, SLAs, and scalable self-service solutions across Sales, Customer Operations, Product, and IT.

The role requires a security-focused leader who can move between strategy and execution, shape service models, and champion practical AI applications to improve customer assurance

Qualifications

• Bachelor’s degree or higher in Cybersecurity, Information Technology, or related field.
• 5+ years of experience in cybersecurity with strong service delivery background.
• Proven leadership experience managing cross-functional or service-oriented teams.
• Experience defining and operating Security & Trust services with SLAs, KPIs, and measurable outcomes.
• Strong understanding of enterprise security, risk management, and compliance frameworks.
• Excellent communication skills with the ability to translate security concepts into business value.

Responsibilities

• Define, build, and operate a Security & Trust Enablement model with service catalog, SLAs, and measurable outcomes.
• Identify and implement practical uses of AI across Security & Trust service delivery.
• Use AI to improve speed and consistency of security questionnaires, RFP responses, and reporting.
• Develop AI-supported self-service experiences for Sales, Customer Operations, Product, and IT teams.
• Work with Product to support development of security, privacy, compliance capabilities and customer security requirements.
• Help teams balance customer needs, security risk, delivery speed, and security priorities.
• Apply AI, automation, or workflow tooling to improve security, trust, compliance, or customer-facing processes.
• Handle customer security reviews, questionnaires, RFPs, audits, or customer assurance meetings.
• Manage security service catalogs, SLAs, KPIs, intake processes, or service ownership.
• Lead security enablement, training, documentation, or security champion programs.
• Operate in a fast-paced, AI-driven startup-like environment and build new capabilities from scratch.
• Collaborate with IT and internal stakeholders to deliver and improve enterprise security services.

Skills

Leadership experience

Communication skills

Enterprise security understanding

Education

Bachelor’s degree or higher in Cybersecurity/IT

Job description

Phenom is seeking a Director of Security & Trust Enablement in the United States to build AI-driven security services that connect with customers and internal teams. You will lead a hands-on team driving service definitions, SLAs, and scalable self-service solutions across Sales, Customer Operations, Product, and IT.

The role requires a security-focused leader who can move between strategy and execution, shape service models, and champion practical AI applications to improve customer assurance