Director, AI-Driven People Ops & Systems

Panorama Education; United States; On-site; USD 149,000 - 219,000; Full time

Benefits offered by this job

401K with employer match

Health, dental, vision, life insurance

Wellness Reimbursement

Work from Home Reimbursement

Flexible vacation policy

Parental leave program

Company Issued Laptop

Job summary

Panorama Education seeks a Director of People Operations & Systems to own the infrastructure for AI-enabled People operations at scale. You will lead payroll, HRIS modernization, data governance, and self-service workflows while partnering with Finance, IT, Legal, Security, Talent, and People leadership.

You will build scalable systems, controls, and operating models that reduce manual work and strengthen accuracy and the employee experience.

Qualifications

• 8–12+ years of progressive People Operations, HRIS, HR technology, payroll operations, or related experience.
• Demonstrated experience leading a major HRIS implementation or transformation; Rippling preferred; ADP Workforce Now a plus.
• Strong payroll fluency, including controls, multi-state considerations, audits, exceptions, and the relationship between upstream HRIS data and payroll accuracy.
• Experience leading and developing operational team members and creating clear accountability across functions.
• Strong systems and data orientation: movement between process architecture, data quality, reporting, integrations, controls, and practical execution.
• Evidence of redesigning workflows through automation, AI, self-service, or technology.
• Comfort using AI tools such as ChatGPT or Claude in problem solving, analysis, and workflow design.
• Strong analytical and spreadsheet skills, high attention to detail, and durable solutions mindset.
• Ability to partner credibly across Finance, IT, Security, Legal, Talent, and senior People leadership.

Responsibilities

• Own the People technology ecosystem and roadmap, including HRIS architecture, system governance, integrations, access, vendor performance, and continuous improvement.
• Serve as the internal business owner for planned HRIS modernization, leading requirements, data migration, configuration decisions, testing, training, rollout, and adoption with cross-functional stakeholders.
• Ensure People systems are designed around scalable workflows, clear controls, self-service, and reliable downstream data.
• Partner with IT and Security on integrations, access controls, system changes, and audit requirements across the People technology stack.
• Own the integrity and governance of People data, including organizational structure, job architecture fields, compensation data, and reporting structures.
• Build proactive data-quality controls; develop scalable dashboards and self-service reporting for headcount, hiring, turnover, compensation, and talent trends.
• Redesign reporting workflows and automate data delivery to reduce reliance on recurring manual reports.
• Lead payroll capability and provide senior oversight of payroll operations with accuracy, timeliness, and controls.
• Manage payroll team member responsible for day-to-day payroll execution and high-risk situations.
• Establish clear review/escalation mechanisms across People and Finance; redesign workflows as automation matures.
• Own onboarding, offboarding, employment changes, contractor lifecycle, I-9/E-Verify, and EOR operations for international teams.
• Ensure workflows are accurate, compliant, self-service, and well-controlled; coordinate with Finance, IT, Legal, and Talent.
• Maintain a resilient operating model with documentation, backup, escalation paths, and ownership for recurring People operations.
• Lead Benefits & Compliance with clear priorities, escalation support, vendor partnerships, and compliance rhythm.
• Own compliance infrastructure and audit readiness; collaborate with Legal, Finance, brokers, and external advisors.

Skills

People Operations

HRIS

Payroll operations

Data orientation

Automation / AI tools

Cross-functional collaboration

Tools

Rippling

ADP Workforce Now

Job description

Panorama Education seeks a Director of People Operations & Systems to own the infrastructure for AI-enabled People operations at scale. You will lead payroll, HRIS modernization, data governance, and self-service workflows while partnering with Finance, IT, Legal, Security, Talent, and People leadership.

You will build scalable systems, controls, and operating models that reduce manual work and strengthen accuracy and the employee experience.