Director, AI-Driven Legal Engineering & CoE

Icertis Inc.

New York (NY)

On-site

USD 170,000 - 260,000

Full time

8 days ago

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Benefits offered by this job

Equity (RSUs)

Generous holidays

Flexible work environment

Job summary

Icertis is seeking a Customer Consultant to join our new Legal AI Center of Excellence in New York City. You will partner with enterprise customers to design AI-powered contract review playbooks, prompts, and workflows that streamline negotiations and strengthen governance.

The role blends legal expertise with AI innovation to deliver scalable, reliable guidance for our clients. As a trusted advisor, you will help shape product direction, drive adoption, and work directly with customers like

Qualifications

Fluent in English (additional languages are a plus).
Experience reviewing commercial contracts.
Experience working with AI tools and prompt writing.

Responsibilities

Partner with customers to understand their legal and operational needs and translate them into effective platform solutions.
Guide customers in getting the most out of the Icertis platform by sharing best practices and driving strong product adoption.
Support customers as they implement AI-powered playbooks and prompts through testing, iteration, and continuous improvement.
Bring insights from customer engagements back to the product team to help shape product enhancements, roadmap priorities, and strategic direction.
Play a key role in building and scaling our Legal AI Center of Excellence, helping develop processes, knowledge, and best practices for the team.