Director, AI-Driven Digital Workplace Experience

Nutanix; Beachwood (OH); On-site; USD 182,000 - 266,000; Full time

Job summary

Eaton is seeking a strategic leader to direct Digital Employee Experience, end-user computing, and AI-enabled workplace technologies. You will shape the vision, roadmap, and operating model for modern workplace services, driving automation, observability, and proactive support at a global scale.

The role requires a decade of IT leadership, strong people management, and a track record in enterprise AI initiatives, governance, and SDLC excellence. A Bachelor’s degree is essential; MBA preferred.

Qualifications

• Bachelor's degree in a relevant field is required.
• Minimum 10 years of progressive IT leadership experience.
• Minimum 3 years of people leadership experience.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Define and execute the global AI strategy for Digital Employee Experience.
• Design and scale enterprise AI solutions across platforms like ServiceNow and portals.
• Lead end user computing, mobility, and device management strategy globally.
• Oversee observability platforms to drive proactive support and insights.
• Lead a distributed team and manage executive stakeholder relationships.

Skills

End User Computing

Workplace Technology

Enterprise AI

AI governance

Agile delivery

SDLC methodologies

Vendor management

Financial management

Education

Bachelor's degree

MBA (preferred)

Tools

ServiceNow

Nexthink

Dynatrace

Azure AI

Job description

Eaton is seeking a strategic leader to direct Digital Employee Experience, end-user computing, and AI-enabled workplace technologies. You will shape the vision, roadmap, and operating model for modern workplace services, driving automation, observability, and proactive support at a global scale.

The role requires a decade of IT leadership, strong people management, and a track record in enterprise AI initiatives, governance, and SDLC excellence. A Bachelor’s degree is essential; MBA preferred.