Director, AI-Driven Digital Product Design

belron; Columbus (OH); On-site; USD 150,000 - 230,000; Full time

Job summary

Safelite is seeking a Director of Product Design to lead a team of product designers responsible for digital experiences across customer, partner, and technician ecosystems. You will translate customer insights into high-value product experiences and drive measurable outcomes.

The role focuses on elevating design as a strategic capability, advancing AI-enabled, adaptive experiences, and scaling design systems across journeys and touchpoints. A Bachelor’s degree in a related field is required.

Qualifications

• Bachelor's Degree in Human Factors, UX Design, Communication Design or related field required.
• Experience leading product design in fast-moving, product-led organizations.
• Consumer-facing digital experiences across digital, human, and operational touchpoints.

Responsibilities

• Own design quality and outcomes across the digital portfolio.
• Lead product design across Safelite's digital ecosystem, including consumer and partner experiences.
• Build and lead the product design team across multiple surfaces.
• Evolve the design system into a scalable experience system.
• Lead AI-enabled and adaptive experience design and establish reusable AI-era UX patterns.

Skills

Design leadership

AI-enabled design

Design systems

Discovery & experimentation

Prototyping & iteration

Cross-functional collaboration

UX strategy

Education

Bachelor's Degree in Human Factors, UX Design, Communication Design or related field

Job description

Safelite is seeking a Director of Product Design to lead a team of product designers responsible for digital experiences across customer, partner, and technician ecosystems. You will translate customer insights into high-value product experiences and drive measurable outcomes.

The role focuses on elevating design as a strategic capability, advancing AI-enabled, adaptive experiences, and scaling design systems across journeys and touchpoints. A Bachelor’s degree in a related field is required.