Director, AI-Driven Content Platform

Avalara, Inc.; United States; On-site; USD 250,000 - 330,000; Full time

Benefits offered by this job

Bonus eligibility

Total rewards package

Private medical, life & disability

Job summary

Avalara, Inc. is seeking a Director of Engineering, Agentic Content Engineering, to lead strategy, architecture, and execution of the Agentic Content Studio Platform.

You will drive AI‑assisted workflows, governance, and scalable content automation across multiple domains while balancing innovation with operational rigor. The role focuses on building a high‑performing team, partnering with product and research, and delivering measurable business impact through reliable, scalable platform

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field
• 12+ years of software engineering experience, including large‑scale platforms or distributed systems
• 5+ years of experience leading engineering managers and senior engineers in complex cross‑functional organizations
• Proven experience leading platform strategy, architecture, and execution with measurable business outcomes
• Experience applying AI and automation to improve operational scale, quality, productivity, or customer impact
• Strong experience with distributed systems, APIs, workflow orchestration, integrations, and event‑driven architectures
• Experience building platforms that support automation, operational observability, and human‑in‑the‑loop workflows
• Strong cross‑functional leadership skills with the ability to align engineering investments to business priorities
• Excellent execution rigor, technical judgment, communication skills, and organizational leadership

Responsibilities

• Define and execute the engineering vision, architecture, and delivery roadmap for the Agentic Content Studio Platform
• Build scalable platform capabilities that support onboarding and maintenance of global compliance content across multiple domains
• Lead development of AI‑assisted workflows that automate sourcing, extraction, transformation, validation, and maintenance of content
• Establish reliable human‑in‑the‑loop operating models that combine AI‑driven automation with researcher review and oversight
• Design secure, observable, and resilient platform services spanning orchestration, APIs, workflow automation, integrations, and content systems
• Enable downstream products and services such as AvaTax, ATC, and ATR to interact with platform capabilities through modern integration interfaces
• Define measurable engineering and operational metrics tied to platform reliability, quality, productivity, adoption, and business impact
• Partner with Product, Content Research, Applied AI, Architecture, and business stakeholders to align platform investments with priorities
• Build and develop a high‑performing engineering organization with accountability and execution discipline
• Drive pragmatic adoption of AI across engineering workflows, planning, delivery operations, observability, and decision‑making
• Ensure governance, security, and responsible AI practices are incorporated into platform design and operations
• Deliver and operationalize a clear ACSP platform roadmap aligned to content expansion and productivity objectives
• Launch foundational platform capabilities supporting new content domains and automation initiatives
• Deliver production‑ready AI‑assisted workflows for sourcing and extracting international lodging content in targeted countries
• Deliver scalable workflows for VAT advanced section content across multiple countries
• Improve operational efficiency by reducing manual content research and maintenance through automation and reviewer‑assisted workflows
• Establish reliable production integrations enabling downstream systems to consume platform capabilities via standardized interfaces
• Implement measurable operational metrics for reliability, automation coverage, quality, cycle time, and adoption
• Build a strong engineering leadership team with clear ownership and high accountability

Skills

Leadership

Distributed systems

Python

APIs

AI adoption

Cross-functional leadership

Observability

Engineering strategy

Education

Bachelor’s degree in Computer Science or related field

Tools

AWS

Azure/GCP

CI/CD

MLOps

Job description

Avalara, Inc. is seeking a Director of Engineering, Agentic Content Engineering, to lead strategy, architecture, and execution of the Agentic Content Studio Platform.

You will drive AI‑assisted workflows, governance, and scalable content automation across multiple domains while balancing innovation with operational rigor. The role focuses on building a high‑performing team, partnering with product and research, and delivering measurable business impact through reliable, scalable platform