Director, AI Data & Analytics GTM - ServiceNow

OpenTalent; Austin (TX); On-site; USD 250,000 - 350,000; Full time

Job summary

ServiceNow is seeking a Global Director of Data and Analytics GTM to lead the go-to-market strategy and execution, driving revenue growth and performance optimization. You will collaborate across Product, Marketing, Solution Specialists, GTM, and Industry teams to align GTM plans with company objectives and market needs.

The ideal candidate brings 15+ years in enterprise sales and GTM leadership within data/analytics, with strong cross-functional influence and a track record of quota attainment

Qualifications

• 15+ years in sales, business development, and GTM at large enterprises (data/analytics).
• Proven enterprise software sales leadership in a global matrixed org.
• Experience with hyperscalers (Azure, AWS, Google Cloud, Oracle Cloud).
• Strong technical acumen in data/analytics and AI, incl. generative/agentic AI.

Responsibilities

• Lead development and execution of the data/analytics GTM strategy.
• Collaborate with Product, Marketing, Solution Specialists, GTM, and Industry teams.
• Own annual GTM planning and business-case development for growth initiatives.
• Be the global voice for sales and GTM efforts and align strategies with business goals.

Skills

GTM leadership

Enterprise software sales

Data & Analytics domain

AI / generative AI knowledge

Cross-functional collaboration

Communication skills

Presentations to large audiences

Quota attainment

Strategic planning

Tools

Microsoft Azure

AWS

Google Cloud

Oracle Cloud

Job description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

The Global Director of Data and Analytics GTM at ServiceNow will spearhead the development and execution of the go-to-market strategy for data and analytics, aiming to drive revenue growth and optimize performance.

This pivotal role involves collaborating with cross-functional teams, including Product, Marketing, Solution Specialists, GTM, and Industry teams, to ensure strategies align with business objectives. As the global voice for sales and GTM efforts, the director will champion data as the foundation of agentic AI. Additionally, the director will lead the annual GTM planning process, partnering with Sales, Marketing, Finance, and Corporate Strategy, and develop business cases for growth initiatives.

This leadership position offers a unique opportunity to significantly impact the organization's growth and success. The ideal candidate is a proven sales and GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization.

The candidate must bring a combination of GTM expertise, deep product and market domain knowledge, and sales excellence to drive results.

• Over 15 years of experience in sales, business development, and GTM at large enterprise companies, preferably in the data and analytics space.
• Proven enterprise software sales and leadership experience in a large, global, matrixed sales organization, with specialist sales experience preferred.
• Experience with hyperscalers such as Microsoft, AWS, Google Cloud, or Oracle Cloud preferred.
• Strong technical acumen in data and analytics, with experience in AI, including generative and agentic AI.
• Ability to work cross-functionally and serve as the go-to expert for Data and Analytics.
• Excellent communication skills with the ability to influence at all levels.
• Experience presenting to large internal and external audiences, including customer and partner events.
• Strong understanding of customer buying preferences, market dynamics, and key drivers to craft effective sales GTM strategies.
• Consistent track record of meeting and exceeding team quotas.