Director, Account Experience — Digital Products

Soteria Reinsurance Ltd.; Durham, Northern (NC, KY); Hybrid; USD 140,000 - 195,000; Full time

Job summary

Fidelity is seeking a Director, Product Manager for Core Experiences (Core-X) to define and deliver customer-centric web and native mobile experiences that enable millions of customers to start, fund, and grow their financial relationships.

You will own the strategic roadmap, lead discovery efforts, and partner with engineering, design, CX, marketing, and operations to translate insights into scalable product strategies that balance customer value with business impact.

Qualifications

• 5+ years of product management experience with demonstrable impact.
• Strong experience leading product discovery, strategy, or innovation initiatives.
• Proven ability to develop product strategies and influence senior leaders.

Responsibilities

• Lead discovery efforts across web and native experiences to identify customer needs and opportunities.
• Own the strategic product roadmap, prioritize initiatives, and balance value with feasibility.
• Collaborate with Engineering, Design, CX, Marketing, and Operations to translate insights into roadmaps and briefs.

Skills

Product management

Product discovery

Roadmap leadership

Data-driven decisions

Stakeholder management

Cross-functional collaboration

Job description

Fidelity is seeking a Director, Product Manager for Core Experiences (Core-X) to define and deliver customer-centric web and native mobile experiences that enable millions of customers to start, fund, and grow their financial relationships.

You will own the strategic roadmap, lead discovery efforts, and partner with engineering, design, CX, marketing, and operations to translate insights into scalable product strategies that balance customer value with business impact.