Director, Accessibility Services & Student Support

Carroll University; Waukesha (WI); On-site; USD 95,000 - 130,000; Full time

Job summary

Carroll University is seeking a senior disability services leader to oversee compliance, accommodation programs, and policy development. The role emphasizes equity, inclusion, and serving a diverse student population.

The candidate will coordinate evaluations, maintain records, train faculty and staff, and collaborate with campus partners to ensure accessible services and a supportive campus climate.

Qualifications

• Master's degree or equivalent in social work, counseling, disability services, student affairs, higher education, or related field.
• 5+ years progressive experience in disability support services, policy compliance, or related field.
• 10 years of leadership experience in the disability field may substitute for the Master's degree.
• Familiarity with ADA, Section 504, and related accessibility regulations.

Responsibilities

• Understand and analyze tests and interpret medical and psychological documentation.
• Analyze student academic difficulties and coordinate academic accommodations.
• Assist parents, high schools and care providers with accommodation plans.
• Develop and revise policies for determining reasonable accommodations.
• Develop disability awareness curriculum for faculty and staff.
• Act as liaison and resource for students with disabilities.
• Conduct trainings on ADA/504 compliance and disability issues.
• Investigate compliance complaints as appropriate.
• Interpret laws to implement policies and forms for ADA compliance.
• Maintain ADA files and documentation for accommodation claims.
• Maintain confidential student disability records.
• Forecast budget implications of accommodations.
• Collaborate with Student Life and University partners.
• Participate on the administrative team for student emergencies.
• Perform other duties as assigned.
• Support and advance the University mission.

Skills

Leadership

Policy compliance

Communication

DEI focus

Crisis management

Advocacy

Education

Master's degree

5+ years disability services leadership

5+ years disability services experience

Tools

Microsoft Office

Disability tech tools

Job description

Carroll University is seeking a senior disability services leader to oversee compliance, accommodation programs, and policy development. The role emphasizes equity, inclusion, and serving a diverse student population.

The candidate will coordinate evaluations, maintain records, train faculty and staff, and collaborate with campus partners to ensure accessible services and a supportive campus climate.