Director/a de Operaciones en Ciudad de México

Placements24; United States; Hybrid; USD 64,000 - 107,000; Full time

Benefits offered by this job

Executive health, dental, and vision保险

Relocation assistance

Stock options or equity participation

Retirement savings plan with company贡献

Executive vehicle allowance or company

Job summary

Placements24 is seeking a strategic Director of Operations to lead large-scale operations in a fast-paced environment. The role combines in-office leadership with hybrid flexibility to drive organizational growth and performance.

The ideal candidate will bring extensive experience in operations management, strong financial acumen, and a proven ability to manage complex cross-functional programs while building a high-performance culture in Mexico City.

Qualifications

• 8–10 years of progressive operations management experience.
• 3–5 years in a senior leadership role.
• Experience with process improvement methodologies (Lean, Six Sigma) desirable.
• Proficiency with ERP systems and related operational software.

Responsibilities

• Develop and implement operational strategies to align with company objectives and drive growth.
• Oversee day-to-day operations including production, logistics, customer service, and administration.
• Manage operational budgets, ensuring cost-efficiency and P&L responsibility.
• Lead and mentor cross-functional teams, fostering a collaborative, results-driven environment.
• Identify opportunities for process improvement and implement best practices to enhance efficiency and productivity.
• Ensure compliance with regulations and company policies.

Skills

Executive leadership

Strategic planning

Financial management

Communication

Team mentoring

Education

Master's degree in Business Administration, Operations Management, or a related field

Tools

ERP systems

Job description

About the Role

Our client is seeking a strategic and visionary Director/a de Operaciones to lead their significant business operations based in Mexico City, Mexico City. This pivotal role demands a proven leader with extensive experience in managing large-scale operations, optimizing processes, and driving organizational growth. The successful candidate will be responsible for overseeing daily operations, ensuring efficiency, implementing strategic initiatives, and fostering a high-performance culture. This is an exceptional opportunity to shape the future of a prominent organization in the heart of the country's capital. We are looking for an executive who can inspire teams, manage complex projects, and deliver outstanding results. Our client is committed to excellence and innovation, and this position is central to achieving those goals. The work environment in Mexico City, Mexico City is fast-paced and dynamic, offering the chance to influence strategic decisions and drive impactful change across the organization. This role offers a hybrid work model, combining essential in-office leadership with the flexibility to work remotely, ensuring a balanced approach to management. We value forward-thinking leadership and provide ample resources for our executives to succeed. The ideal candidate will possess strong financial acumen, exceptional leadership capabilities, and a deep understanding of market dynamics.

Key Responsibilities

• Develop and implement operational strategies to align with company objectives and drive growth.
• Oversee all day-to-day operations, including production, logistics, customer service, and administration.
• Manage operational budgets, ensuring cost-efficiency and financial targets are met.
• Lead and mentor cross-functional teams, fostering a collaborative and results-oriented work environment.
• Identify opportunities for process improvement and implement best practices to enhance efficiency and productivity.
• Ensure compliance with all relevant regulations and company policies.
• Developed and maintain strong relationships with key stakeholders, including vendors, partners, and clients.
• Monitor key performance indicators (KPIs) and report on operational performance to senior management.
• Drive innovation and the adoption of new technologies to streamline operations.
• Manage risk and develop contingency plans to ensure business continuity.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 8-10 years of progressive experience in operations management, with at least 3-5 years in a senior leadership role.
• Proven track record of successfully managing large-scale operations and driving significant improvements.
• Strong understanding of financial management, budgeting, and P&L responsibility.
• Exceptional leadership, communication, and interpersonal skills.
• Demonstrated ability to develop and execute strategic plans.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma) is highly desirable.
• Proficiency in ERP systems and other relevant operational software.
• Ability to thrive in a fast-paced, dynamic environment.
• Based in or able to commute regularly to Mexico City, Mexico City for hybrid work requirements.

Benefits

• Highly competitive executive salary and performance-based bonuses.
• Comprehensive executive health, dental, and vision insurance package.
• Generous paid time off, company holidays, and personal leave.
• Retirement savings plan with significant company contribution.
• Stock options or equity participation.
• Professional development budget and executive coaching.
• Executive vehicle allowance or company car.
• Relocation assistance if applicable.
• A leadership role with significant impact in Mexico City, Mexico City.
• Dynamic and innovative work culture.