Direct Vehicle Acquisition Specialist

Socket.dev; Hemet (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Toyota of Hemet is seeking a motivated Vehicle Acquisition Specialist to grow our used vehicle inventory by purchasing vehicles directly from individual owners. You will identify prospective sellers, appraise vehicles, and present competitive offers, guiding customers through a professional selling experience.

Ideal candidates are self-starters, organized, and customer-focused, with strong follow-up skills and the ability to manage a multi-source pipeline while meeting activity goals.

Responsibilities

• Proactively identify and contact vehicle owners who may be interested in selling their vehicles.
• Work our existing customer database to identify potential vehicle acquisition opportunities.
• Develop relationships with guests visiting our Service Department and identify opportunities to purchase their current vehicles.
• Prospect vehicle owners who are actively advertising vehicles for sale through online marketplaces and other approved sources.
• Make consistent outbound calls, texts, emails, and other approved communications to prospective sellers.
• Respond promptly and professionally to inbound vehicle purchase inquiries and appraisal requests.
• Schedule vehicle appraisal and purchase appointments.
• Inspect and evaluate vehicles using dealership-approved appraisal processes and tools.
• Research vehicle history, condition, equipment, mileage, market demand, and current market values.
• Work with management to establish appropriate vehicle purchase values.
• Present purchase offers clearly and professionally to vehicle owners.
• Negotiate purchases while maintaining dealership acquisition and profitability objectives.
• Explain the vehicle-selling process and required documentation to customers.
• Coordinate completion of purchase documents, payoff information, title documentation, and other required paperwork.
• Maintain accurate records of prospects, contacts, appointments, offers, purchases, and follow-up activity in dealership systems.
• Maintain an organized pipeline of current and future vehicle acquisition opportunities.
• Follow up consistently with vehicle owners who are not immediately ready to sell.
• Build long-term relationships and generate referrals from satisfied customers.
• Work closely with Used Vehicle Management, Sales, Service, Finance, and Accounting to ensure acquired vehicles are processed efficiently.
• Consistently meet or exceed established activity and vehicle acquisition goals.
• Represent Toyota of Hemet with professionalism, integrity, urgency, and respect in every customer interaction.

Job description

Toyota of Hemet is seeking a motivated Vehicle Acquisition Specialist to grow our used vehicle inventory by purchasing vehicles directly from individual owners. You will identify prospective sellers, appraise vehicles, and present competitive offers, guiding customers through a professional selling experience.

Ideal candidates are self-starters, organized, and customer-focused, with strong follow-up skills and the ability to manage a multi-source pipeline while meeting activity goals.