Mental Health Worker - ( On- Call) Mental Health 103

Telecare Corporation

San Leandro (CA)

On-site

USD 24,753 - 35,254

Part time

14 days+

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Job summary

Telecare Corporation in San Leandro seeks a Mental Health Worker responsible for providing comprehensive care to clients with serious mental illness. This role includes both direct and indirect services aimed at meeting clients' emotional and psychological needs.

Ideal candidates should have experience in nursing or psychiatric assistance, possess strong communication skills, and be certified. This on-call position offers a starting wage of $21.78, adjusting for experience and geographic differentials.

Qualifications

  • One year of experience nursing and/or psychiatric clients in a relevant setting.
  • Applicant must be proficient in reading, speaking and writing English.
  • Fingerprint clearance and no significant criminal convictions are required.

Responsibilities

  • Provide physical and psychological care to clients.
  • Document client activities and respond to interventions.
  • Assist in client outings and driving as needed.

Skills

Good communication skills
Knowledge of basic psychiatric and nursing skills
Experience nursing and/or psychiatric clients

Education

High School diploma or G.E.D. equivalent
Certification as a CNA or equivalent

Job description

About the Facility

Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center that serves adults between the ages of 18 and 65.

Statement of Purpose

We exist to help people with mental impairments realize their full potential.

Mission Statement

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.

Position Objective

The Mental Health Worker is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services.

Shifts and Compensation

Shifts: On Call; shifts and days vary as needed. Expected starting wage is $21.78. The position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Pay is commensurate with relevant experience above the minimum requirements and is adjusted by geographic differentials.

Qualifications
  • One (1) year of experience nursing and/or psychiatric clients in a clinic, hospital or long‑term care facility is preferred.
  • Knowledge of basic psychiatric and nursing skills, including nursing interventions, is essential.
  • Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge.
  • High School diploma or G.E.D. equivalent is required.
  • Good communication skills and a desire to work with severely mentally impaired adults is crucial.
  • Applicant must be at least eighteen (18) years of age and be proficient in reading, speaking and writing English.
  • Applicant must be fingerprinted, sign under penalty of perjury that there has been no conviction of any crime other than minor traffic offenses, and receive clearance from the Department of Justice.
Key Result Areas

Mission, Values and Beliefs

  • Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.

Quality and Quantity of Work

  • Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care.
  • Establishes and maintains a therapeutic relationship with clients and acts as a role model maintaining a hopeful and positive attitude in problem solving and coping with mental illness.
  • Attends and participates in community meetings and groups.
  • Documents client activities of daily living, responses to interventions and significant behavior changes as appropriate.
  • Admits and discharges patients as assigned, including completing associated documentation.
  • Collects stool, urine and other specimens as requested on assigned clients.
  • Obtains client vital signs and weights as assigned.
  • Assists clients at mealtime by distributing meal trays, pouring beverages and/or feeding clients in need of assistance.
  • Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks.
  • Commits to teamwork via questions and cooperation.
  • Assists in client outings and/or driving.
  • Practices body substance precautions at all times.
  • Other duties as assigned.

Team Member Participation

  • Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
  • Reviews and implements client treatment plans.
  • Actively participates in multidisciplinary team meetings and treatment planning meetings.
  • Demonstrates knowledge of PART principles and techniques.
  • Informs the charge nurse of client behavior and condition, particularly changes in mental and/or physical condition.
  • Participates in and assists clients during group outings.

Assessment

  • Observes, records and reports client social, psychiatric and physical behavior.
  • Completes the following assessment activities:
  1. Reviews admission documentation.
  2. Assists in client reviews and assessment of client care plans.
  3. Demonstrates the ability to recognize changes in client milieu and make modifications in caring methods.

Judgment, Decision Making and Initiative

  • Demonstrates knowledge and proper use of equipment and supplies.
  • Promotes and assists clients in developing self‑help skills.
  • Explains policies and procedures to clients and their families.
  • Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care.

Relationships with Others

  • Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale.
  • Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills.
  • Protects the confidentiality of employee and client information.

Quality Improvement

  • Continually focuses on assigned tasks and seeks and implements improvements as necessary.
  • Understands and demonstrates the safety program in all activities.
  • Protects clients from behavior that could damage themselves or others.
  • Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

Customer and Community Relations

  • Demonstrates knowledge of Telecare's customers including clients/families and governmental agencies in all interactions and conduct.
  • Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

Planning and Time Utilization

  • Completes and follows through with tasks and assignments, meeting expected deadlines.

Attendance and Reliability

  • Understands and demonstrates knowledge of all policies associated with attendance and tardiness.

Professional Development

  • Attends all assigned in‑service education classes.
  • Roles models excellent professional practice.
  • Always dresses appropriately and professionally.
Physical Requirements

Ability to perform the following activities with specified time frames per day:

  • Sitting – Never to Constantly (6–8+ hrs).
  • Walking – Never to Constantly (6–8+ hrs).
  • Standing – Never to Constantly (6–8+ hrs).
  • Bending (neck) – Never to Constantly (6–8+ hrs).
  • Bending (waist) – Never to Constantly (6–8+ hrs).
  • Squatting – Never to Constantly (6–8+ hrs).
  • Climbing – Occasionally up to 3 hrs per day.
  • Kneeling – Occasionally up to 3 hrs per day.
  • Crawling – Occasionally up to 3 hrs per day.
  • Twisting (neck) – Occasionally up to 3 hrs per day.
  • Twisting (waist) – Occasionally up to 3 hrs per day.

Hand use and repetitive hand activity: 1) Dominant hand Right – Activity as required; 2) Repetitive use of hand required.

Various grasping and pulling tasks per hand include:

  • Simple Grasping (right hand)
  • Simple Grasping (left hand)
  • Power Grasping (right hand)
  • Power Grasping (left hand)
  • Fine Manipulation (right hand)
  • Fine Manipulation (left hand)
  • Pushing & Pulling (right hand)
  • Pushing & Pulling (left hand)

Reaching tasks: Above shoulder level and below shoulder level, with occasional use as required.

Lifting and Carrying

Maximum lifting and carrying capacities for each frequency period:

  • 0‑10 lbs: Never, Occasionally, Frequently, Constantly (6–8+ hrs)
  • 11‑25 lbs: Never, Occasionally, Frequently, Constantly (6–8+ hrs)
  • 26‑50 lbs: Never, Occasionally, Frequently, Constantly (6–8+ hrs)
  • 51‑75 lbs: Never, Occasionally, Frequently, Constantly (6–8+ hrs)
  • 76‑100 lbs: Never, Occasionally, Frequently, Constantly (6–8+ hrs)
  • 100+ lbs: Never, Occasionally, Frequently, Constantly (6–8+ hrs)
Other Job Requirements
  • Driving cars, trucks, and other equipment – yes
  • Working around equipment and machinery – yes
  • Walking on uneven ground – yes
  • Exposure to excessive noise – yes
  • Exposure to extremes of temperature, humidity or wetness – yes
  • Exposure to dust, gas, fumes, or chemicals – yes
  • Working at heights – yes
  • Operation of foot controls or repetitive foot movement – yes
  • Use of special visual or auditory protective equipment – yes
  • Working with bio‑hazards such as blood borne pathogens, sewage, hospital waste, etc. – yes
Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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