Direct Support Shelter Advocates - Immediate Start!

Delta-T Group Inc.; Lowell (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Delta-T Group Massachusetts, Inc. is seeking Direct Support Shelter Advocates to join a 24/7 shelter team in Lowell, MA. The role supports homeless families and operates across three shifts: 8am–4pm, 4pm–12am, and 12am–8am, ensuring safety and day-to-day operations.

Responsibilities include social interactions, rounds for safety, meal duties, crisis intervention, and maintaining cleanliness. Prior experience with at-risk populations is preferred, CPR/First Aid is a plus, and occasional stair

Qualifications

• Previous experience with homeless individuals or at-risk populations preferred.
• Ability to work alone and handle crises with good judgment and communication skills.

Responsibilities

• Initiate and maintain appropriate social interactions with residents and assist residents as needed.
• Conduct rounds of shelter to maintain safety and security of residents.
• Assist with meal preparation, serving and cleanup during shifts.
• Intervene in crises (medical, mental health, interpersonal).
• Complete assigned tasks of the shift and maintain shelter order and cleanliness.
• Monitor bedrooms, bathrooms, and dayrooms for safety and security.
• Attend monthly staff meetings and required trainings.

Skills

Crisis management

Communication

CPR/First Aid

Teamwork

Job description

Location: Lowell, MA 01850

Date Posted: 11/02/2026

Category: Residential

Education: None

Our Client is seeking Direct Support Shelter Advocates. Immediate Start!!! .

Summary of Client's Description Of This Opportunity

This position is part of a 24 hours a day, 7 days a week team of professionals providing shelter and support for homeless families. We are responsible for the provision of basic services to clients and for the safe day to day operation of the shelter. The overriding goals of the shelter is to move families out of shelter and this position supports that culture in all ways possible. The shelter is located in Lowell, MA.

Our client's current needs are for first shift (8am-4pm), second shift (4pm-12pm), and third shift (12pm-8am)

Key responsibilities of the position:

• Initiate and maintain appropriate social Interactions with residents and assist residents as needed
• Conduct rounds of shelter to maintain safety and security of residents
• Assist with preparation, serving and cleanup of meals during the shift
• Intervene if a resident in crisis (medical, mental health, interpersonal)
• Complete assigned tasks of shift
• Maintain order and cleanliness of the shelter
• Monitor bedrooms, bathrooms, and dayrooms to maintain the safety and security of residents and the premises
• Attend and participate in monthly staff meeting and any other required trainings
• May be involved in rooms clean ups and packing rooms

Client's Requirements

• Previous work with homeless individuals and/or families, disabilities or other at-risk populations
• Ability to work alone and handle crises with good judgment, adequate communication skills - both written and oral
• Current CPR and First Aid Certifications are a plus .
• Must be able to occasionally ascend/descend stairs up to three or more sets, frequently move equipment weighing up to 5-20 lbs., and remain in a stationary position 50% of the time
• Additional Essential Functions
• Sitting, standing, reaching above, stooping, bending, pushing, pulling, traversing, thinking, speaking, writing, concentrating, interaction with others.

Company Mission

Delta-T Group's mission is to provide cost-effective, reliable referrals, and innovative referral solutions, for the social services, behavioral health, allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and those needing care and support.

Additional Information

Candidates applying to this role also usually have experience or interest in other roles including Direct Support Professional, DSPs, Care Givers, Aides, Home Health Aide, Mental Health Technicians, MHTs, Behavior Health Technicians, BHTs, and Youth Care Workers.

Title: Direct Support Shelter Advocates - Immediate Start!

Class: Direct Care Support

Type: TEMPORARY

Ref. No.: 1272032-38

BC: #DTG103

Company: Delta-T Group Massachusetts, Inc.

Contract Contact: Contract Submit MA

Office Email: [e-mail]

Office Phone: [phone]

Office Address:

About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta-T cannot guarantee any number or duration of referrals or opportunities as a result of your registration. When and if opportunities become available, you may accept or decline such referrals at your sole discretion.