Direct Support Shelter Advocate
Compensation is $21/hr Immediate Start! Immediate start available.
The position is part of a 24‑hour, 7‑day team located in Brighton, MA, providing shelter and support for homeless families.
Shifts: first shift (8am‑3pm), second shift (3pm‑11pm), third shift (11pm‑8am).
Key Responsibilities
- Initiate and maintain appropriate social interactions with residents and assist residents as needed
- Conduct rounds of shelter to maintain safety and security of residents
- Assist with preparation, serving and cleanup of meals during the shift
- Intervene if a resident in crisis (medical, mental health, interpersonal)
- Complete assigned tasks of shift
- Maintain order and cleanliness of the shelter
- Monitor bedrooms, bathrooms, and dayrooms to maintain the safety and security of residents and the premises
- Attend and participate in monthly staff meeting and any other required trainings
- May be involved in room clean ups and packing rooms
Required Skills & Experience
- Previous work with homeless individuals and/or families, disabilities or other at-risk populations
- Ability to work alone and handle crises with good judgment, adequate communication skills – both written and oral
- Current CPR and First Aid Certifications
- Must be able to occasionally ascend/descend stairs up to three or more sets, frequently move equipment weighing up to 5‑20 lbs., and remain in a stationary position 50% of the time
Additional Essential Functions
- Sitting, standing, reaching above, stooping, bending, pushing, pulling, traversing, thinking, speaking, writing, concentrating, interaction with others