Direct Support Services Manager

Easterseals Arkansas; Prescott (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Easterseals Arkansas seeks a supervisor to oversee Direct Support Professionals delivering CES Waiver services in the community. You will ensure compliance with licensing regulations and ESA policies while coordinating staffing and care planning.

You will lead the development of annual ITPs, monitor service delivery, and supervise documentation and billing processes to maintain high-quality supports for individuals served.

Qualifications

• Bachelor's degree or 2 years equivalent experience in relevant field.
• Experience supervising DSPs and coordinating CES Waiver services.
• Knowledge of licensing regulations and ESA policies.

Responsibilities

• Supervises multiple Direct Support Professionals delivering CES Waiver services.
• Manages service delivery, caseloads, and after-hours coverage.
• Coordinates annual ITP development and timelines.
• Ensures accurate billing and PASSE prior authorizations.
• Maintains records and supports client-centered planning.

Skills

Leadership

Communication

Staff Training

Organizational Skills

Problem-Solving

Interpersonal Skills

Education

Bachelor's degree or 2 years equivalent experience in Psychology, Social Work or related field

Tools

Word

Excel

Google Workspace

Job description

Easterseals Arkansas seeks a supervisor to oversee Direct Support Professionals delivering CES Waiver services in the community. You will ensure compliance with licensing regulations and ESA policies while coordinating staffing and care planning.

You will lead the development of annual ITPs, monitor service delivery, and supervise documentation and billing processes to maintain high-quality supports for individuals served.