Direct Support Professional, DSP

Covenant Case Management Services; Concord (NC); On-site; USD 14,000 - 19,000; Full time

Job summary

Covenant Case Management Services in Concord, NC seeks a patient Direct Support Professional to provide one-on-one support for an energetic youth with Autism during weekday evenings. You’ll use calm, sensory-friendly approaches to help with routines and safety.

The role emphasizes crisis de-escalation, documenting progress, and collaborating with caregivers. A high school diploma, valid driver’s license, and ability to pass a background check are required; prior autism support experience is

Qualifications

• Direct experience supporting individuals with Autism or sensory processing needs.
• Strong crisis intervention and de-escalation skills beneficial.
• High level of patience and calm presence in challenging moments.

Responsibilities

• Provide structured 1-on-1 support and companionship during weekday evening hours.
• Support deep sensory needs through engaging sensory activities and calming strategies.
• Assist with evening hygiene routines using patient, creative approaches.
• Proactively recognize triggers to maintain a safe environment and de-escalate when needed.
• Maintain clear communication and complete accurate daily documentation.

Skills

Direct support experience

Crisis intervention

De-escalation

Patience and empathy

Education

High school diploma/GED

Tools

Safety-Care training

Job description

At Covenant Case Management Services (CCMS), we believe in empowering individuals to Thrive with Purpose. We are looking for a dedicated, patient, and experienced Direct Support Professional (DSP) to provide one-on-one support for an energetic youth with Autism in Concord, NC.

This role is ideal for a caregiver who understands behavioral communication, feels comfortable managing deep sensory processing needs, and excels at proactive de-escalation. You will play a crucial role in maintaining a safe, calm environment while guiding evening routines and helping him build everyday life skills.

Schedule & Pay Rates

• Schedule: Monday – Friday | 4:00 PM – 7:00 PM

• Community Living Support (CLS): 15 hours/week @ $18.00 / hour

• Respite Support: As needed @ $15.00 / hour

Key Responsibilities

• Provide structured 1-on-1 support and companionship during weekday evening hours.

• Support deep sensory needs through engaging sensory activities, heavy work routines, and calming strategies.

• Assist with evening hygiene routines (bathing and brushing teeth) using creative, patient, and sensory-friendly approaches to work through task refusal.

• Proactively recognize triggers to maintain a safe environment, safely managing occasional behaviors (such as property damage or self-injury) using positive redirection and calm de-escalation techniques.

• Maintain clear communication and complete accurate daily documentation.

Qualifications

• Experience: Direct experience supporting individuals withAutism, sensory processing needs, or high behavioral support needs is strongly preferred.

• Skills: Strong crisis intervention and de-escalation skills (formal training like NCI or Safety-Care is a major plus).

• Attributes: High level of patience, calm presence under pressure, physical stamina, and a heart-centered approach to care.

• Requirements: High school diploma/GED, valid driver’s license, reliable transportation, active auto insurance, and ability to pass a background check.

Covenant Case Management Services actively encourages applications from individuals of all backgrounds and lived experiences. We believe diversity strengthens our ability to serve individuals and families with dignity, respect, and compassion.

Covenant Case Management Services is an Equal Employment Opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other protected characteristic under applicable federal, state, or local laws.

We are committed to providing a workplace free from discrimination and harassment and to fostering a diverse, inclusive, and respectful environment for all employees, contractors, and applicants. Employment decisions are based on qualifications, merit, and business needs.