Direct Support Professional

I.M.P.A.C.T.; Port Huron (MI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short Term Disability

Life Insurance

Paid Time Off

PayActive

Flexible Spending Account

Voluntary Benefits

6 Paid Holidays

403(b) with match

$1,500 sign-on bonus

Job summary

I.M.P.A.C.T. is seeking compassionate Direct Support Professionals (DSPs) to provide hands-on support to individuals with developmental, behavioral, and physical disabilities in residential and community settings.

You will help clients live safely, independently, and with dignity, while following individualized service plans and maintaining documentation. The role involves assisting with daily living activities, promoting independence, and encouraging participation in community activities.

Qualifications

• Compassionate and patient demeanor essential.
• Excellent written and verbal communication skills.
• Reliable and able to meet schedules and deadlines.
• Ability to collaborate effectively with a team and support staff.
• Calm, professional, and respectful in challenging situations.
• Strong observation and accurate documentation skills.
• Willingness to work with individuals with developmental or mental health needs.
• Experience in direct care, caregiving, behavioral health, or human services is helpful but not required.

Responsibilities

• Provide person-centered support to individuals receiving services.
• Assist with daily living activities, personal care, hygiene, meals, and routines.
• Support development of daily living and independence skills.
• Encourage community participation and social activities.
• Assist with goals identified in individual service plans.
• Promote independence, privacy, and self-determination.
• Maintain a safe, supportive environment and report changes.
• Complete required records and documentation accurately and on time.
• Follow service plans, policies, and regulations.

Skills

Compassionate attitude

Strong communication

Dependable/punctual

Team collaboration

Calm under pressure

Observational/documentation skills

Willingness to work with disabilities

Direct care experience (helpful)

Education

High School diploma or equivalent

Job description

Direct Support Professional (DSP)

Benefits:

• Medical
• Dental
• Vision
• Short Term Disability
• Life Insurance
• Paid Time Off
• PayActive
• Flexible Spending Account
• Voluntary Benefits
• 6 Paid Holidays
• 403(b) with match

Make a Difference Every Day

I.M.P.A.C.T. is seeking compassionate, dependable, and motivated Direct Support Professionals (DSPs) to join our team. As a DSP, you will provide hands-on support to individuals with developmental, behavioral, and physical disabilities, helping them live safely, independently, and with dignity.

I.M.P.A.C.T. provides person-centered residential and community-based services designed to improve quality of life, develop functional skills, promote personal growth, and encourage independence.

If you enjoy helping others, building meaningful relationships, and making a positive impact in your community, this may be the right opportunity for you.

What You'll Do

• Provide compassionate, respectful, and person-centered support to individuals receiving services.
• Assist individuals with activities of daily living, personal care, hygiene, meals, and household routines as appropriate.
• Support individuals in developing and maintaining daily living and independent living skills.
• Encourage participation in community activities, recreational opportunities, appointments, and social events.
• Help individuals work toward personal goals and objectives identified in their individual service plans.
• Promote independence, choice, dignity, privacy, and self-determination.
• Provide supervision and maintain a safe, supportive, and comfortable environment.
• Assist with medication-related responsibilities as permitted by training and applicable requirements.
• Observe and report changes in behavior, health, or overall well-being.
• Complete required documentation, daily notes, incident reports, and other records accurately and on time.
• Follow individualized service plans, agency policies, procedures, and applicable regulations.
• Communicate effectively with coworkers, supervisors, families, and other members of the individual's support team.
• Assist with transportation and community integration activities when required.
• Participate in required training and continuing education.
• Maintain confidentiality and protect the rights and dignity of the individuals served.
• Respond appropriately to behavioral or other support needs using approved techniques and training.

What We’re Looking For

• Compassionate and patient attitude.
• Strong communication and interpersonal skills.
• Dependable, responsible, and punctual.
• Ability to work effectively as part of a team.
• Ability to remain calm and professional in challenging situations.
• Ability to respect individual differences, preferences, rights, and personal choices.
• Strong observation and documentation skills.
• Willingness to work with individuals with developmental disabilities, mental health needs, and/or physical disabilities.
• Previous experience in direct care, caregiving, behavioral health, developmental disabilities, healthcare, assisted living, group homes, or human services is helpful but not required.
• High school diploma or equivalent may be required based on position and applicable regulations.
• Must be at least 18 years of age.

Driver Requirements

Because some positions may require transporting individuals, candidates who will operate agency vehicles must meet I.M.P.A.C.T.'s applicable driving requirements, including maintaining an unrestricted driver's license and meeting motor vehicle record standards.

Training & Support

I.M.P.A.C.T. provides training to help employees develop the knowledge and skills needed to support the individuals we serve. Required training includes areas such as CPR, First Aid, agency policies, and other role-specific requirements.

Why Join I.M.P.A.C.T.?

• $1,500 sign-on bonus*
• Meaningful work that directly impacts people's lives
• Person-centered work environment
• Opportunities to develop professional skills
• Training and ongoing support
• Opportunities to work in residential and community-based programs
• Join an organization that has served individuals and families in St. Clair County since 1978

*Eligibility requirements may apply.

About I.M.P.A.C.T.

I.M.P.A.C.T. (Incorporation to Maximize Personal Achievement with Community Training) has provided residential, behavioral health, and community-based services in St. Clair County since 1978. The organization serves individuals with complex developmental, behavioral, mental health, medical, and other support needs through residential services, community living supports, prevention education, and related programs.

Equal Opportunity Employer

I.M.P.A.C.T. is committed to providing services and employment opportunities in an environment that respects the rights, dignity, and individuality of all people.