Direct Support Professional

Wake Up Community Services Inc; New Haven (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Wake Up Community Services Inc. is seeking a Direct Support Professional to provide hands-on care for elderly and brain-injury clients in New Haven, CT.

The role covers daily living activities, personal care, meal prep, light housekeeping, and medication reminders in line with care plans. As a full-time on-site position, you will implement individualized support and training plans, assist with community outings, monitor client well-being, document observations, and communicate with families and

Qualifications

• High school diploma or equivalent required; coursework or certification in human services, social work, or related fields is preferred.
• Experience in supporting individuals with diverse needs in community or residential settings is beneficial.

Responsibilities

• Provide hands-on support with personal care, meal preparation, light housekeeping, and medication reminders according to care plans.
• Implement individualized support and training plans.
• Assist with community outings and transportation.
• Encourage participation in social and recreational activities.
• Monitor client well-being and document observations and services.
• Communicate regularly with supervisors, families, and healthcare professionals.
• Support behavior and safety plans and advocate for client needs.

Skills

Human services

Interpersonal skills

Communication

Intellectual disabilities

Brain injuries

Aging populations

Daily living skills training

Education

High school diploma or equivalent

Job description

Company Description

Wake Up Community Services Inc provides compassionate, specialized services to elderly individuals and people living with brain injuries, with a focus on promoting independence and enhancing quality of life. The organization offers personalized care plans, assistance with daily living activities, rehabilitation support, transportation, and social engagement programs. Trained staff collaborate closely with clients, families, and healthcare providers to ensure safety, dignity, and continuity of care. Services are delivered in a respectful, nurturing environment that supports each person’s unique needs and goals.

Role Description

The Direct Support Professional is a full-time, on-site role located in New Haven, CT. This role involves providing hands‑on support to individuals with intellectual disabilities, brain injuries, and elderly clients in their daily activities, such as personal care, meal preparation, light housekeeping, and medication reminders in accordance with agency policies and care plans. Responsibilities include implementing individualized support and training plans, assisting with community outings and transportation, and encouraging participation in social and recreational activities. The Direct Support Professional will monitor client well‑being, document observations and services provided, and communicate regularly with supervisors, families, and healthcare professionals. The role also includes supporting behavior and safety plans, advocating for client needs, and contributing to a respectful, inclusive, and person-centered environment.

Qualifications

• Candidates should possess skills and experience in Human Services, including supporting individuals with diverse needs in community or residential settings.
• Candidates should possess strong Interpersonal Skills and Communication abilities to build trust, collaborate with families and teams, and communicate clearly with clients.
• Candidates should possess knowledge and experience related to Intellectual Disabilities, brain injuries, or aging populations, including person-centered support approaches.
• Candidates should possess the ability to provide Training and guidance to individuals in daily living skills, community integration, and safety practices.
• High school diploma or equivalent required; coursework or certification in human services, social work, or related fields is preferred.
• Previous experience as a Direct Support Professional, caregiver, or similar role in residential or community-based services is beneficial.
• Ability to perform physical tasks associated with direct care (such as assisting with mobility) and to maintain documentation accurately and promptly.
• Reliable transportation to and from the New Haven, CT worksite, and availability to work a consistent full-time schedule, including evenings or weekends as needed.