Direct Service Provider I

The Arc LA OC; Los Angeles (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

403B retirement plan

Health, Vision, Dental benefits

Job summary

A community support organization in Los Angeles is seeking a Direct Service Provider I to interact with participants and create a safe environment while supporting community engagement activities. The ideal candidate will have a high school diploma, relevant certifications, and strong interpersonal skills. Responsibilities include engaging participants in person-centered activities and maintaining documentation. Opportunities for professional growth and a full-time schedule are provided.

Qualifications

• Must be at least 21 years of age.
• Must pass a criminal background check.
• Must have a current California driver’s license.
• Can lift a minimum of 45lbs.
• Fluent in English; Spanish preferred.

Responsibilities

• Interact with and support participants.
• Complete necessary documentation including daily logs.
• Promote community integration through activities.
• Attend staff meetings and trainings.

Skills

Strong communication skills

Team building

Leadership skills

Flexibility

Organizational skills

Time management

Education

High school diploma or GED

Red Cross First Aid Certificate

CPR Certificate

Job description

Description

Employee Type: Full Time

Basic Responsibility

The Direct Service Provider I will be responsible for interacting with and providing a safe environment, including social and community support activities, to the participants served. The Direct Service Provider I is responsible to and reports to the Program Innovation Leader and the Director of Programs.

Specific Duties

• Actively engage with participants in daily activities that follow a person-centered approach and support the participant’s individual program goals.
• Encourage participants to join activities while promoting individual choice and decision-making opportunities.
• Complete documentation including but not limited to: daily logs, incident reports, and attendance logs.
• Promote community integration by ensuring participants have full access to the community through outings, field trips, and attending special events.
• Attend departmental staff meetings and trainings.
• Perform additional tasks and duties as may be assigned from time to time.

Requirements

Qualifications

General:

• Must be at least 21 years of age.
• Must pass a criminal background check.
• Must have a current California driver’s license with a good driving record.
• Can lift a minimum of 45lbs.
• Strong communication, teambuilding and leadership skills.
• Willingness to learn and be flexible.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Willingness to learn and be flexible.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

Competencies:

• Self‑awareness – Self‑awareness is a key component of person‑centered planning; staff must be cognizant of their own cultural assumptions, psychological development and temperament, personality dynamics, and prejudices to avoid imposing their beliefs on the process.
• Personal integrity – In the context of person‑centered planning, personal integrity means having minimal conflicts, clear values of caring for the person, acting in accordance with those values, and acting consistently over time.
• Informed decision making – The ability to help the person understand what the options are and to support the exploration of potential options in order to enhance decisions.
• Yielding control – The ability to have planning driven by the person through self‑direction and self‑determination, including supporting consumers to initiate planning.
• Team building – Building the plan is a collaborative task, and the staff fosters a team environment. Team building keeps the group of individuals around the person in a contributing, cohesive unit. The team of people is organized to work together cooperatively to meet the person’s needs.
• Strengths‑based thinking – Focus is on the positive attributes of a person, the process is person‑led, and centered on strengths‑based outcomes and positive attributes.
• Active and reflective listening – Facilitators use active listening throughout the planning process, giving their full attention, using body language and responses that demonstrate their consideration and understanding of what the speaker is communicating. The goal of active listening is to ensure the speaker feels heard and understood. Staff use reflective listening, paying special attention to the content, feelings, and meaning behind the message and reflecting back to the speaker to demonstrate understanding and clarify the message. The purpose of reflective listening is to act as a mirror or reflection of the speaker to optimize their communication.
• Understanding of living best life – Living one’s best life is subjective and involves reaching targeted levels of growth, leading to taking actions that help the person discover and hone their interests, talents, and passions. The facilitator supports the person to articulate what his or her best life looks like, and to tailor their plan to fit their ideal.

Education:

• Must have a high school diploma or GED.
• Have and maintain current Red Cross First Aid Certificate and CPR Certificate.
• Fluent in speaking, reading, and writing in English; Spanish, preferred.

Experience:

• Minimum 6 months of experience.

Schedule AND COMPENSATION

• Monday – Friday 8:00am – 4:30pm. Some weekends or evening as needed for special events/community events.
• 403B available with employer 4% provided after employee puts in 6%.
• Health, Vision, Dental benefits available.
• Compensation reflective of experience and education.