Program Coordinator, Supported Living Services

UCP WORK, Inc.; Santa Barbara, Goleta (CA, CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel Stipend

Cell Phone Stipend

Paid Time- Off

403(b) Retirement Plan

Friends & Family Referral Bonus

Direct Deposit

Anniversary Bonus

On-the-job Training Provided

Up to $750 Sign-On Bonus

Job summary

Momentum WORK, Inc. is seeking a Full Time Program Support Specialist to implement Individual Service Plans that promote independence and ensure a safe home for persons served in our Independent and Supported Living program.

Under the supervision of the Program Director and Manager, you will coordinate services, assist with IHSS processes, train individuals, maintain records, and collaborate with agencies to advocate for people served.

Qualifications

• Bachelor’s degree or equivalent in education, psychology, social services, or related field.
• Excellent verbal and written communication skills.
• Valid CA Driver’s License with an acceptable driving record.
• Two years’ experience working with persons with disabilities.
• Ability to maintain confidentiality.

Responsibilities

• Coordinate services for individuals on assigned caseload.
• Assist with IHSS recruitment, scheduling, timekeeping, and timecards; report concerns to IHSS social worker as needed.
• Assist and train persons served in advocating for their personal needs.
• Act as liaison between Momentum WORK, Inc. and other agencies on behalf of people served.
• Maintain confidentiality of people served in all aspects of service provision.
• Provide teaching/learning opportunities and facilitate acquisition of skills using teaching/counseling principles.
• Train person served to access public transportation and housing benefits.
• Coordinate instruction and support for assistive technology and adaptive equipment.
• Coordinate DSP activities to meet personal support needs in all environments.
• Monitor medical needs and assist access to medical care; advocate as needed.
• Assist person served to use medical devices and equipment.
• Develop/maintain knowledge of community resources and access services for community participation.
• Establish 24-hour emergency response systems and provide training and monitoring.
• Participate in Emergency On-Call rotation.
• Assist in ISP goal setting and planning team meetings.
• Enter data and prepare ISP reports; submit SIR, APS reports as required.
• Maintain current IHSS Notices of Action.

Skills

Communication

Coordination

Advocacy

Training

Data entry

Time management

Confidentiality

Crisis management

Education

Bachelor’s Degree in Social Services or related field

Tools

Microsoft Office

Timekeeping systems

Job description

TITLE:

Job Type:Full Time

Immediate Supervisor:Program Director and Manager-Independent and Supported Living Services

SUMMARY:

Under the supervision of the Program Director and Manager, this position is responsible for the implementation of Individual Service Plans that will lead to or continue to promote independence and personal skills and assist in providing a safe and secure home environment for persons served in our Independent and Supported Living program

ESSENTIAL FUNCTIONS

• Coordinates the service needs of individuals on assigned caseload
• Participates in the implementing and/or maintaining of IHSS services- including but not limited to: recruiting, scheduling, timekeeping and/or submission of timecards, report concerns to IHSS assigned social worker as needed.
• Assists and train person served in advocating for their personal needs
• Acts as liaison between Momentum WORK, Inc., and other agencies on behalf of people supported
• Maintains the confidentiality of people served in all aspects of service provision
• Provides teaching/learning opportunities and facilitates the acquisition of skills by using effective teaching/counseling principles and techniques
• Train person served to access public transportation and assist in accessing benefits such as Social Security, SSI, IHSS and Section 8 housing.
• Coordinates instruction and support to people served in acquiring and utilizing assistive technology/adaptive equipment and accessing modifications as needed
• Coordinates activities of the DSP including assisting people served to train, direct, schedule, and maintain appropriate DSP to meet their personal support needs in all environments
• Monitors medical needs of people served, assist people served to access appropriate medical care, and advocate effectively for appropriate medical care as needed
• Assist person served and/or train DSP with the use of medical assistance devices and/or equipment
• Develops and maintains knowledge of relevant community resources and accesses services and resources appropriately to aid people served to participate in community activities
• Assists people served in establishing 24-hour emergency response systems and provide training in and ongoing monitoring of each individual’s 24-hour emergency response system
• Participates in Emergency On-Call rotation
• Assists persons supported in developing their Individual Service/Support Plan (ISP) goals and participating in planning team meetings
• Participate in implementation of service plans based on individual’s identified goals and objectives
• Enters data into the records of people served and prepares annual and semiannual Individual Services Plan (ISP) reports as required
• Prepares and submits all Special Incident Reports (SIR), Adult Protective Service (APS) reports, and other reports as required
• Maintains current copies of In-Home Support Services (IHSS) Notices of Action

(NOA’s) in the files for people served and provide a copy to immediate supervisor and/or Tri-Counties Regional Center.

• Maintains current and historical medical records including medication lists, medical protocols/treatments, medical history, etc. for assigned people served
• Maintains current schedules for people served and staff for assigned caseload
• Submits written weekly schedules to program management within the required timeframe and updates schedules as required when changes occur
• Establishes and maintains effective working relationships with people served, individuals in their Circle of Support, family members, other agency staff including regional center and day program staff, employers, and relevant members of the community
• Maintains a level of personal conduct in working with people served which will promote a friendly, comfortable, safe atmosphere where people served may progress socially, emotionally, and physically
• Respects and always promotes the individual rights of people served including maintaining the dignity and privacy of each person
• Demonstrates a dedication to the empowerment of people served by providing decision-making opportunities in all aspects of daily living

PHYSICAL REQUIREMENTS:

• Ability to stand, sit for long periods of time
• Ability to go up and down stairs
• Ability to push electric or manual Hoyer lift with person served.
• Ability to push and pull person served in manual wheelchairs as needed
• Ability to speak, read, hear, and understand technical written material
• The employee is frequently required to climb, stoop, twist, or bend and lift up to fifty (50) pounds, using proper body mechanics to minimize injuries to self and people served
• Full awareness of environmental stimuli
• Ability to implement Crisis Management, Safety & ProAct techniques (training included)

Note: ADA accommodations available.

QUALIFICATIONS:

• Bachelor’s Degree or equivalent with an emphasis in the areas of education, psychology, social services, or related field (work experience may be substituted for education)
• Demonstrated ability to communicate effectively with all levels of staff within the organization
• Excellent verbal and written communication skills
• Excellent computer proficiency (esp. Microsoft Office – Word, Excel, Outlook and Teams etc.)
• Valid CA Driver’s License: must have an acceptable driving record as determined by criteria established by the Agency’s insurance carrier and by Agency policy
• Two (2) years’ experience working with persons with developmental and/or other disabilities in individual and/or group settings preferred
• Proven ability to work with and motivate staff members
• Ability to earn respect and confidence of Momentum WORK, Inc. staff
• Demonstrated ability to maintain the highest standards of confidentiality regarding persons served and other related information
• Valid certification in CPR/First Aid (Training included)
• Compassion and respect for persons with disabilities
• Ability to demonstrate patience and understanding because people served may have intellectual, emotional, or behavioral challenges, in addition to physical limitations.
• Will need to be available during any disasters, per disaster plan

BENEFITS:

• Travel Stipend
• Cell Phone Stipend
• Paid Time- Off
• 403(b) Retirement Plan
• Friends & Family Referral Bonus
• Direct Deposit
• Anniversary Bonus
• On-the-job Training Provided
• Up to $750 Sign-On Bonus