Behavioral Health Associate I

Turning Point Community Programs; Sacramento (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Turning Point Community Programs in Sacramento seeks a direct service worker to assist individuals with mental health services. This role involves empowering clients, facilitating communication, and providing crisis intervention. The ideal candidate will have at least two years of experience in direct mental health services, hold a high school diploma or GED, and possess a California driver’s license. This position requires after-hours, on-call coverage and supports clients in achieving their goals during a Tuesday to Saturday schedule.

Qualifications

• Minimum of two years of experience providing direct mental health services.
• California driver’s license and current vehicle insurance/registration required.
• Ability to manage a caseload of clients and complete required documentation.

Responsibilities

• Assist members in meeting their goals and provide vocational support.
• Facilitate activities and communication among agencies.
• Provide crisis intervention as needed and maintain client records.

Skills

Direct mental health services experience

Crisis intervention

Vocational support

Empathy

Education

High school graduation or accredited GED

Job description

General Purpose

Under the general supervision of the Program Director or designee, this at-will direct service position is responsible for assisting members in meeting their expressed goals while living in the community. The position also advocates for members in all areas of treatment and helps them apply for and receive services. Additional support in areas such as medication management, housing, vocation, counseling, and advocacy will be provided as needed. The role requires providing after-hours, on‑call coverage on a rotational basis based on program needs.

Essential Duties and Responsibilities – (illustrative only)

• Assist assigned members to identify and progress toward achievement of member‑chosen goals.
• Empower members in meeting their goals; provide vocational support.
• Assist staff and members in the development and implementation of activities, programming, and groups.
• Facilitate communication and cooperation among agencies.
• Participate in client medication outreach; coordinate communication between doctor, client, and pharmacy.
• Educate community members and other agencies.
• Drive personal and/or agency vehicle for agency business, including transportation of members to and from appointments and activities as well as field visits/medication outreach.
• Provide prompt intervention in the event of a crisis to stop the crisis and to notify when indicated persons and agencies necessary for the resolution of the crisis situation; provide on‑the‑spot support that is both helpful to the members and consistent with the philosophy of the program.
• Carry a caseload of clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract.
• Maintain all client records and complete required documentation and data entry according to program standards, including progress notes, activity reports, and logs.
• Assist clients with accessing and maintaining appropriate housing.
• Attend to the safety, health, and well‑being of members.
• Be personally responsible and held accountable for work hours and time management as coordinated with the Program Director or designee.

Qualifications

Minimum: High school graduation or accredited GED and less than two (2) full‑time equivalent years of experience providing direct mental health services. Lived experience is a plus.

Optimum: Two (2) to less than four (4) full‑time equivalent years of experience providing direct mental health services.

Licenses; Certificates; Special Requirements

• California driver’s license and current vehicle insurance/registration.
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding two‑wheeled transport (bicycles, mopeds, and motorcycles).

Schedule

Tuesday – Saturday, 4:00 PM – 12:30 AM

Location

10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670