Direct Support Professional

ServiceSource, Inc.; Arlington (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Great Pay: starts at $18/hr

Work-Life Balance: 8-hour day shifts,

Career Growth: tuition reimbursement

Wellness program

Health/Vision/Dental plan

403b retirement planning and matching

Life and AD&D insurance

Job summary

ServiceSource is hiring Direct Support Professionals for Adult Day Support Programs. This role focuses on assisting adults with developmental disabilities in daily programming, including social, life, and leisure skills, while ensuring compliance with all regulatory guidelines.

The position emphasizes community integration, safety, documentation, and collaboration with families and coordinators. Key benefits include competitive pay (starts at $18/hr), 8-hour day shifts (Mon-Fri), three weeks

Qualifications

• High school diploma or GED required.
• Minimum one year of experience working with adults with developmental disabilities or related field.
• Must pass Virginia DBHDS background check and fingerprinting.
• Must pass ODD assessment and related competencies.
• If eligible to drive, must have a valid driver's license and complete online driving training within 15 days of hire.

Responsibilities

• Provide active engagement and support for participants, including community integration, training, leisure, and daily living activities.
• Maintain PCP documentation, progress notes, and quarterly reports.
• Ensure safe, clean environment and report safety or health concerns per policy.
• Maintain participant records and assist with PCP processes and documentation.
• Communicate with families, guardians, and coordinators about participant progress.

Skills

Verbal communication

Written communication

Teamwork

Problem solving

Microsoft Office

Education

High school diploma or GED

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Join Our Team!

ServiceSource is proudly hiring a compassionate and skilled Direct Support Professionals for our Adult Day Support Programs for adults with developmental disabilities!

ServiceSource has been building partnerships and providing services for adults with developmental disabilities in Northern Virginia for over 50 years. We continue to be a an employer of choice by offering:

• Great Pay! Position starts at $18/hr
• Work-Life Balance: 8-hour day shifts, Monday - Friday; NO Evenings or Weekends! Three (3) weeks of Paid Time-Off; eleven (11) paid Federal holidays
• Career Growth: Established internal upward mobility opportunities, Tuition Reimbursement, $500 annual Wellness and Personal Development Program
• Other Benefits: a generous Health/Vision/Dental plan with eligibility of earning up to $680 in health and wellness incentives, Retirement Planning and gifted matching in a 403b, 100% Paid Company Life and AD&D insurance, and much more!

Job Summary

This position is responsible for creating, leading, and supporting assigned participants in their daily programming in the areas of academic, social, life and leisure skills as well as recreational activities. Assist in the development and implementation of Personal Centered Individual Service Plans (ISP), including but not limited to social, community inclusion, communication, behavior, and skill development. Ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and Commission on Accreditation of Rehabilitation Facilities (CARF), as well as other funding sources and company policies and procedures.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Provide active engagement and support for all individuals assigned, including but not limited to community integration and inclusion, training, leisure, communication, mobility, behavior, personal care (feeding), bus loading and unloading, medication, safety and risk management.
• Provide input and implement Person Centered Plans (PCP) outcomes, support activities, and protocols as written in order to ensure a safe and healthy environment, proper documentation, and progress. Provide and maintain accurate information and documentation for the PCP, quarterly reports, and daily notes.
• Responsible for a safe, clean, and orderly environment. Immediately report any unsafe conditions, medical concerns to the Program Manager or designee. Follow established written protocols and plans. Report any allegations of abuse, neglect, and exploitation according to ServiceSource policies and procedures. Complete incident reports and adhere to health and safety regulations.
• Ensure and maintain accurate records and documentation per the PCP, regulatory and company standards. Inform the Program Manager or designee of missing or inaccurate information immediately.
• Communicate with family members, guardians, authorized representatives, residential providers and support coordinators regarding participant's illness, incidents, and progress at the direction of the Program Manager or designee. Keep team members apprised of any concerns.

Additional Responsibilities

• Maintain participant records, daily notes, quarterly reports, per Medicaid, Licensure, and CARF standards.
• Participate and/or provide input for the PCP process (plan, quarterlies, daily notes) and work in conjunction with the team in the implementation, monitoring and review of the individual's written plan.
• Utilize appropriate behavior intervention techniques, proper lifting, feeding, and transferring techniques as written.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• Required: High school diploma or General Educational Development (GED)
• Required: Minimum one (1) year of experience working with adults with developmental disabilities or working in a related field.
• Must pass the State of Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check.
• Must pass the ODD (Orientation to Developmental Disabilities) assessment and competencies.
• Employees who drive individuals in the community must possess a current and valid driver's license. Eligible drivers must have a good motor vehicle record (MVR). Driving requirements vary by site.
• If eligible to drive, must pass the online driving training within 15 days of hire.

Knowledge, Skills, and Abilities

• Physical ability to support participants with personal care (feeding, toileting, transferring, etc.).
• Ability to relate well to people at all levels of an organization.
• Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specificprograms and software.
• Ability to solve practical problems and adapt to new information and guidance quickly.
• Excellent verbal and writtencommunication skills.
• Detail-oriented and able to carry out work with the highest levels of accuracy.
• Ability to work independently and as part of a team.