Direct Sales Representative : Base Pay + Uncapped Commissions (Hybrid - Grand Rapids)

Farmers Insurance; Grand Rapids (MI); Hybrid; USD 36.000 - 44.000; Vollzeit

Benefits dieser Stelle

401(k)

Medical

Dental

Vision

Health Savings Account

Paid Time Off

Paid Parental Leave

Tuition Assistance

Bonus Opportunity

Zusammenfassung

Farmers Insurance in Grand Rapids, MI, seeks a driven Sales Consultant for inbound calls. Earn a base salary with monthly incentives, in a hybrid setup requiring in-office and remote work.

You’ll complete training, grow within the role, and help customers select the right insurance solutions. The position involves meeting quotas, obtaining the necessary licenses, and delivering exceptional service in a fast-paced call center environment.

Qualifikationen

• 1+ year in a sales environment.
• Must meet quotas and metrics.
• Eligibility to obtain P&C licenses in required states.
• Strong written and verbal communication.

Aufgaben

• Sell insurance products to inbound callers and generate quotes.
• Explain coverages and help customers select best options.
• Qualify customers for cross-sell opportunities.
• Navigate multiple computer systems while assisting customers.

Kenntnisse

Sales experience

Quota achievement

Communication skills

P&C license eligibility

Call center experience

Ausbildung

High School diploma

College degree preferred

Tools

PC proficiency

Jobbeschreibung

• Saturday 9:00 am - 5:30 pm Eastern Time

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head‑on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Workplace: Hybrid

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Sales Trailblazer Wanted! | Inbound Sales Consultant | Uncapped Earnings + Career Growth

We’re looking for sales-driven, enthusiastic experienced sales professionals to join our next classes of Sales Consultants beginning in January 2027.

In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance.

We provide a comprehensive paid training program, combining virtual classroom and hands‑on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities.

Join a team where your performance drives your paycheck! Our compensation package is designed to reward your success.

• Our model includes guaranteed annual base pay of $40,000+ based on your experience.
• A competitive benefits package PLUS an uncapped performance-based incentive, giving you the opportunity to increase your earnings on average up to an additional $27,300+ on top of the guaranteed base pay annually.
• Many of our top performers who consistently meet and exceed their goals earn up to an additional $75,000+ on top of their annual base pay.
• Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $50,000+.

You’ll Thrive Here If You Are

• Self-motivated & goal-oriented – You set ambitious goals and chase them relentlessly.
• Customer-focused – You build trust and tailor solutions with empathy.
• Tech-savvy & adaptable – You navigate systems with ease and embrace change.
• Coachable & curious – You welcome feedback and seek growth.
• Accountable & reliable – You own your outcomes and show up ready.

You’ll Thrive In This Position If You Have

• Minimum 1 year of experience in a sales environment
• Proven ability to meet quotas, metrics and goals
• A drive to work in a fast-paced, high energy environment
• Desire for a long-term career within the insurance industry
• Proven ability to take initiative, solve problems, and prioritize tasks
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
• Must be eligible to obtain resident/non-resident property and casualty license in all required states

Here’s what you will accomplish as a member of our team:

• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer

Experience Requirements

• Must be willing to obtain P&C/Personal Lines License.
• Experience in property & casualty insurance sales is preferred
• Must be eligible to obtain resident/non-resident property and casualty license in all required states
• Education - High School diploma or equivalent; College degree preferred
• Minimum of 1 year of Sales experience required; Call Center experience is preferred
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
• Strong PC and software skills required

Position Location/Schedule/Pay

• This is a hybrid position, based out of Grand Rapids, MI. Eastern time zone states are preferred.

We will provide you with the technology that you need successfully to connect from home, including laptop & accessories.

Work Schedule

Our priority is to our customers, and we work non-traditional hours to match their needs.

Candidates hired for this role must be available to work any shifts within the hours below; this will include evenings, Saturdays 1x per month , and some holidays. Shifts are assigned based on business needs. The schedule is non negotiable.

Department Hours

• Training Hours: 8:30 AM - 5:00 PM Eastern Time
• Monday-Friday: 8:00 AM - 10:00 PM Eastern Time
• Saturday 9:00 am - 5:30 pm Eastern Time
• Sundays: Closed

Full-time- 40 hours/week; five 8-hour shifts per week

Compensation

• Starting base + Monthly Incentives. Full benefits package included.

Education Requirements

• High school diploma or equivalent required (Bachelor's degree preferred)
• Must be eligible to obtain resident/non-resident property and casualty license in all required states

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - MI - Grand Rapids, US - MI - Caledonia

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.