Direct Online Order Shopper — Fast-Paced & Customer-Focused

The GIANT Company; South Temple (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

The GIANT Company in Temple, PA is looking for a team member to accurately select GIANT Direct orders throughout the store, while upholding safety and sanitation standards. You will greet customers and assist with online order pickups, ensuring items match exactly from the shopping list.

You will work in a collaborative environment, handle bagging and labeling, and support special projects as needed. Must be able to lift up to 50 lbs, stand for extended periods, and follow company policies.

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills.
• Problem solver who is willing to learn multiple tasks and technical requirements.
• Ability to use computers and other communication systems required to perform job functions.
• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
• Must meet ergonomic and physical requirements, with or without reasonable accommodation.
• Must meet company performance standards including regular attendance.
• Must be able to use or learn to use the equipment and tools used to perform this job.

Responsibilities

• Greet all customers, provide prompt, courteous customer service.
• Accurately match all items from the customer's online shopping list.
• Shop multiple customer orders simultaneously using designated tools and equipment.
• Substitute items for customers if requested.
• Assist customers picking up orders at designated parking spots or drive-through.
• Differentiate various types of produce merchandise, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
• Bag or package merchandise according to established company policies and procedures; label and store packaged items in designated area for customer pick up.
• Must dress according to company policy, maintains a neat, clean appearance at all time.
• Observes and follows all company policies and procedures including safety, food safety, and sanitation practices.
• Team focused, willingness to collaborate
• Assists in special projects and performs other functions as assigned

Skills

Interpersonal skills

Customer service

Communication

Problem solving

Computer literacy

Authorized to work in the U.S.

Job description

The GIANT Company in Temple, PA is looking for a team member to accurately select GIANT Direct orders throughout the store, while upholding safety and sanitation standards. You will greet customers and assist with online order pickups, ensuring items match exactly from the shopping list.

You will work in a collaborative environment, handle bagging and labeling, and support special projects as needed. Must be able to lift up to 50 lbs, stand for extended periods, and follow company policies.