Online Grocery Order Picker & Customer Service Pro

The GIANT Company; Dillsburg (York County); On-site; USD 29,000 - 37,000; Full time

Job summary

The GIANT Company in Dillsburg, PA is seeking team members to accurately select GIANT Direct orders in-store, while following safety and sanitation policies. You will greet customers, match items from online lists, and use designated tools to process multiple orders.

This role emphasizes teamwork, reliability, and the ability to learn new tasks and technology. Applicants must be authorized to work in the U.S. and able to lift up to 50 lbs as needed.

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills.
• Ability to use computers and other communication systems to perform job functions.
• Must be authorized to work in the U.S. and able to follow safety policies.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Accurately match items from the customer's online shopping list.
• Shop multiple customer orders with designated tools and equipment.
• Substitute items for customers if requested.
• Assist customers picking up orders at designated spots.
• Differentiate produce merchandise varieties and manage related details.
• Bag or package items according to policy and label for pickup.
• Dress according to company policy and maintain a neat appearance.
• Follow safety, food safety, and sanitation practices.
• Work in a team, collaborate, and support special projects as needed.

Skills

Customer service

Communication

Teamwork

Computer skills

US work authorization

Tools

POS systems

Inventory management

Job description

The GIANT Company in Dillsburg, PA is seeking team members to accurately select GIANT Direct orders in-store, while following safety and sanitation policies. You will greet customers, match items from online lists, and use designated tools to process multiple orders.

This role emphasizes teamwork, reliability, and the ability to learn new tasks and technology. Applicants must be authorized to work in the U.S. and able to lift up to 50 lbs as needed.