Direct-Order Shopper & Fulfillment Specialist

The GIANT Company; Phoenixville (Chester County); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The GIANT Company in Phoenixville, PA is seeking a team member to accurately select GIANT Direct orders throughout the store, while following safety, food safety, and sanitation practices. You will greet customers and ensure orders match precisely with online shopping lists.

This role emphasizes customer service, accuracy, and collaboration with teammates to fulfill orders, stock shelves as needed, and support pickup operations at designated spots.

Qualifikationen

• Excellent interpersonal, organizational, communication, and customer service skills.
• Problem solver who can learn multiple tasks and technical requirements.
• Ability to use computers and other communication systems to perform job functions.
• Must be authorized to work in the U.S.

Aufgaben

• Greet all customers, provide prompt, courteous customer service
• Accurately match all items from the customer's online shopping list
• Shop multiple customer orders simultaneously using designated tools and equipment
• Substitute items for customers if requested
• Assist customers picking up orders at designated parking spots or drive-through
• Observe and follow all company policies and procedures including safety, food safety, and sanitation practices

Kenntnisse

Customer service

Computer literacy

Teamwork

Communication

Authorized to work in the U.S.

Jobbeschreibung

The GIANT Company in Phoenixville, PA is seeking a team member to accurately select GIANT Direct orders throughout the store, while following safety, food safety, and sanitation practices. You will greet customers and ensure orders match precisely with online shopping lists.

This role emphasizes customer service, accuracy, and collaboration with teammates to fulfill orders, stock shelves as needed, and support pickup operations at designated spots.