Direct Mail Campaign Lead

Moroch; Dallas (TX); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Hybrid work

Paid holidays

Wellbeing resources

Fitness reimbursement

Parental leave

Job summary

Moroch is seeking a results-oriented Project Manager to lead end-to-end direct mail campaigns in Dallas. You will coordinate strategy, data processing, production, postal deployment, and delivery while aligning internal teams, clients, dealers, and vendors to ensure on-time, compliant execution.

Responsibilities include planning, scheduling, audience management, dealer enrollment, budget monitoring, and risk mitigation, with a focus on continuous process improvement and adherence to Moroch

Qualifications

• Bachelor's degree in marketing, advertising, communications, business, or equivalent.
• 4+ years in a project management role within an advertising agency or marketing environment.
• Experience managing direct mail, print production, loyalty, CRM, retail, dealer, or other versioned marketing programs.

Responsibilities

• Manage Direct Mail Campaign Execution — Coordinate direct mail programs from intake and planning through creative development, data processing, production, postal deployment, and in-home delivery. Establish project plans, workflows, and milestones to ensure campaigns are executed accurately, efficiently, and on schedule.
• Develop and Maintain Campaign Plans and Timelines — Create, manage, and communicate integrated schedules covering strategy, creative development, data processing, proofing, printing, mailing, and reporting activities. Monitor dependencies and adjust plans proactively to accommodate business, production, or dealer requirements.
• Coordinate Cross-Functional Teams and Vendors — Serve as the central point of coordination among Account Management, Creative, Media, Production, Analytics, Finance, Legal, Technology teams, print vendors, data providers, and mail houses. Facilitate communication, align stakeholders, and ensure all participants understand requirements, timelines, and deliverables.
• Manage Audience, Data, and Versioning Requirements — Coordinate audience segmentation, list management, data processing, personalization rules, versioning requirements, and campaign business logic. Partner with internal and external data teams to ensure data accuracy, compliance, and successful campaign execution.
• Administer Dealer Participation and Enrollment Programs — Manage dealer enrollment, campaign participation, approvals, communications, and exception handling processes. Ensure dealer-specific requirements are incorporated accurately while maintaining compliance with program standards and production deadlines.
• Monitor Scope, Budget, and Campaign Performance — Track projects against approved scopes, budgets, forecasts, and campaign objectives. Identify variances, escalating costs, or changing requirements and collaborate with Account and Finance teams to recommend solutions and maintain financial alignment.
• Coordinate Production, Print, Postal, and Delivery Processes — Oversee proofing, production schedules, print specifications, postal preparation, and mailing activities. Ensure quality standards are met, approvals are secured, and campaigns are delivered according to established timelines and operational requirements.
• Manage Risks, Issues, and Operational Exceptions — Proactively identify and mitigate risks related to data quality, production schedules, dealer participation, vendor performance, approval timelines, and mailing execution. Develop contingency plans and facilitate resolution of issues that may impact delivery or campaign effectiveness.
• Lead Campaign Planning and Program Forecasting — Partner with Account Management, Finance, and client stakeholders to support annual planning, program forecasting, campaign scoping, volume estimates, operational requirements, and resource planning. Translate business objectives into executable direct mail programs and operational plans.
• Drive Process Improvement and Operational Innovation — Identify opportunities to improve efficiency, scalability, automation, reporting, quality control, and workflow management. Support implementation of new technologies, tools, and operational best practices across direct mail programs.
• Demonstrate Agency Values — Moroch values of Humanity, Diversity, Integrity, Tenacity, and Curiosity in all interactions and work activities.

Skills

Project Workflow Management

Project Scheduling

Scope Management

Approval Workflow Coordination

Vendor & Partner Management

Resource Management

Project Budget Management

Project Reporting

Data & Audience Management

Direct Mail Program Management

Dealer Network Coordination

Campaign Documentation Management

Uphold our agency values

Project Management

Effective Communication

Effective Planning

Analytical Thinking

Client Focus

Accountability & Follow Through

Relationship Management

Business Acumen

Problem Solving

Adaptability

Takes Initiative

Precision & Accuracy

Priority Setting

Continuous Learning

Functional & Technical Knowledge

Technology Readiness

Teamwork & Collaboration

Delegation & Accountability

Performance & Results Management

Team Building & Development

Education

Bachelor's degree in marketing/advertising

Agency experience — 4+ years

Direct mail experience

Workflow ownership in agency environment

Job description

Moroch is seeking a results-oriented Project Manager to lead end-to-end direct mail campaigns in Dallas. You will coordinate strategy, data processing, production, postal deployment, and delivery while aligning internal teams, clients, dealers, and vendors to ensure on-time, compliant execution.

Responsibilities include planning, scheduling, audience management, dealer enrollment, budget monitoring, and risk mitigation, with a focus on continuous process improvement and adherence to Moroch