Direct Care Worker (Relief/Per Diem)

MHA (Mental Health Association); Springfield (MA); On-site; USD 26,174; Full time

Job summary

A local nonprofit organization in Springfield, MA, is seeking a dedicated Relief Direct Care Worker / Residential Recovery Specialist to support individuals facing co-occurring mental health and substance use challenges. The role involves creating a safe and nurturing environment, offering daily emotional support, assisting with treatment plans, and promoting community engagement. The position requires strong communication skills, a high school diploma, and availability for shifts. Compensation is $19 per hour.

Qualifications

• Must be available to work a minimum of 2 shifts per month.
• Must be able to pass certifications in Medication Administration, CPR, and first aid.
• Valid driver's license and reliable vehicle required.

Responsibilities

• Offer daily support and emotional guidance to residents.
• Assist in implementing individualized treatment plans.
• Facilitate daily living activities and promote community engagement.

Skills

Strong communication skills

Ability to build rapport

Experience with vulnerable populations

Education

High School Diploma or GED

Job description

About MHA

MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

About The GRIT Program

The GRIT program by the Mental Health Association offers residential rehabilitation for individuals with substance use challenges and co‑occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long‑term stability. Residents engage in individualized counseling, recovery‑focused programming, and community activities such as education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.

Position Summary

We're seeking a dedicated Relief Direct Care Worker / Residential Recovery Specialist (RRS) to join our team. In this role, the RRS will work within our GRIT program, supporting individuals who are navigating co‑occurring mental health and substance use challenges. The specialist will create a safe and nurturing environment that fosters recovery, empowerment, and respect for diversity.

Pay Rate: $19 an hour

Open Shift: Relief / Per diem

Key Responsibilities

• Offer daily support, emotional guidance, and encouragement to residents
• Assist in implementing individualized treatment plans and interventions
• Facilitate daily living activities, such as meal preparation, household upkeep, and transportation
• Promote recovery‑focused activities and community engagement among residents
• Develop supportive relationships and maintain a trauma‑informed approach to care

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Must be available to pick up shifts as necessary, working a minimum of 2 required shifts per month
• High School Diploma or GED is required
• Experience working with vulnerable populations, particularly in mental health or substance use fields, is a plus
• Strong communication skills and the ability to build rapport with residents from diverse backgrounds
• Must be able to pass and maintain certifications in Medication Administration (MAP), CPR, and first aid
• Valid driver's license, sufficient auto insurance, and a reliable vehicle are required for the role

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Other

Industries

• IT Services and IT Consulting

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