2nd Shift Direct Care

Mental Health Association - Western MA; West Springfield (MA); On-site; USD 43,554,000 - 48,139,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Family leave

Long term disability

Job summary

Mental Health Association in Massachusetts is seeking a Residential Recovery Specialist (RRS) for the GRIT program. The role supports residents in a safe, structured, trauma-informed environment, helping with daily living tasks, treatment plans, and recovery activities.

This position offers an 11pm-7am Friday–Monday shift (32 hours) with a pay rate of $19-$21 per hour, and opportunities to facilitate groups and coordinate with a multidisciplinary team in Springfield and Holyoke.

Qualifications

• Trauma-informed, gender-responsive support and crisis intervention.
• Documentation of resident progress and adherence to program policies.
• Demonstrated ability to manage time, priorities, and independent work.
• MAP, CPR, and First Aid certifications are required or maintained.

Responsibilities

• Ensure resident activities support program policies, treatment goals, and a structured routine.
• Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
• Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
• Facilitate or co-facilitate groups, meetings, and structured program activities.
• Transport residents as needed and maintain safe, organized program spaces.
• Document resident progress, administer medications per MAP certification, and promote a recovery-oriented, person-centered environment.

Skills

Trauma-informed care

Crisis intervention

Documentation

Transportation

Education

High school diploma or equivalent (GED)

Tools

MAP certification

Job description

Position Summary

The Residential Recovery Specialist (RRS) supports residents in a safe, structured, and trauma-informed environment. This role helps residents follow their individualized treatment plans, engages them in recovery and relapse prevention, and assists with daily living tasks such as meal prep, housekeeping, and transportation. The RRS plays a vital role in fostering a supportive, recovery-focused community.

Pay Rate: $19 - $21 an hour

Open Shift: Friday through Monday 11pm-7am (32hrs)

Key Responsibilities

• Ensure resident activities support program policies, treatment goals, and a structured routine.
• Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
• Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
• Facilitate or co-facilitate groups, meetings, and structured program activities.
• Transport residents as needed and maintain safe, organized program spaces.
• Document resident progress, administer medications per MAP certification, and promote a recovery-oriented, person-centered environment.

About the GRIT Program

The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Valid driver's license, safe and reliable vehicle, and acceptable driving record.
• High school diploma or equivalent (GD E) preferred; at least 18 years old.
• Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or addiction preferred.
• Demonstrated ability to work independently, manage time, and prioritize tasks.
• Strong oral, written, organizational, and computer skills.
• Ability to build supportive community in a diverse residential setting.
• Must be able to pass and maintain certifications in MAP, CPR, and First Aid.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $19-21 an hour