Outreach Worker

MHA (Mental Health Association); Chicopee (MA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health Insurance (Medical, Dental & Vision)

Paid Time Off (Vacation, Sick & Holidays)

Retirement Plan (403B, IRA)

Family Leave (Maternity, Paternity)

Life Insurance & Long-Term Disability

Job summary

A nonprofit organization in Chicopee is seeking compassionate Outreach Workers to support individuals living with disabilities and mental health challenges. In this full-time role, you will assist participants with daily living tasks and access community resources. The position offers a pay rate of $20 an hour, with a schedule of Sunday through Thursday or Tuesday through Saturday. The ideal candidate has strong communication skills and a valid driver's license.

Qualifications

• Valid driver's license and automobile insurance.
• Strong communication skills and ability to work independently.
• Ability to pass CPR and first aid certification.

Responsibilities

• Assist participants in finding and maintaining housing.
• Teach essential independent living skills.
• Provide reliable transportation to appointments.

Skills

Communication skills

Time management

Organizational skills

Independence

Education

High school diploma or equivalent

Job description

About MHA

MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

About Integration & Community Living (ICL)

MHA's Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts.

With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection.

Position Summary

The Mental Health Association (MHA) is seeking compassionate and motivated Outreach Workers to support individuals living with developmental and intellectual disabilities, brain injuries, mental health challenges, and substance use disorders. This active, community-based role involves helping participants gain independence by assisting with daily living tasks, accessing resources, and securing stable housing. If you're looking for a career where no two days are the same and you can make a real difference, apply today!

Pay Rate: $20 an hour

Schedule: 11:30am-7:30pm (40h) – Sunday through Thursday OR Tuesday through Saturday (days off dependent on assigned caseload)

Key Responsibilities

• Assist participants in finding and maintaining housing, working with landlords, and ensuring stable living conditions
• Teach and model essential independent living skills like budgeting, cooking, cleaning, and socializing
• Provide reliable transportation to appointments, errands, and community activities
• Work with healthcare providers, Social Security offices, and other community resources to support participant needs
• Respond to emergencies, ensuring participant safety and well-being

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• A valid driver's license, automobile insurance, and a safe, reliable vehicle
• A compassionate, patient, and adaptable individual who enjoys working independently
• Strong communication, time management, and organizational skills
• Ability to pass CPR and first aid certification (training provided)
• Ability to pass a background/CORI check
• High school diploma or equivalent preferred; six months of experience in human services is a plus!

Benefits

• Health Insurance (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Holidays)
• Retirement Plan (403B, IRA)
• Family Leave (Maternity, Paternity)
• Life Insurance & Long-Term Disability
• $20 an hour

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting