2nd Shift Direct Care

Mental Health Association - Western MA; Holyoke (MA); On-site; USD 47,637,000 - 52,652,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & PH

Family Leave (Maternity, Paternity)

Long Term Disability

$19-21 an hour

Job summary

The Mental Health Association - Western MA is seeking a Residential Recovery Specialist to support residents in a structured, trauma-informed setting. You will assist with daily living tasks, help residents follow treatment plans, and promote recovery through group activities.

Responsibilities include crisis intervention, documentation of progress, and ensuring safety in shared spaces. MAP certification is required, CPR/First Aid certifications preferred, with a 35-hour work week schedule.

Qualifications

• Experience supporting individuals with homelessness, trauma, mental health or addiction.
• Ability to follow structured treatment plans and document progress.
• Pass MAP, CPR and First Aid certifications as required.

Responsibilities

• Ensure activities support program policies and a structured routine.
• Provide trauma-informed, gender-responsive support and crisis intervention.
• Assist with daily living tasks and independent living skills.
• Lead or co-lead groups and recovery-focused activities.
• Transport residents as needed and maintain safe spaces.
• Document progress and promote a recovery-oriented environment.

Skills

Trauma-informed care

Crisis intervention

De-escalation

Education

MAP certification

CPR certification

First Aid certification

High school diploma or GED

Job description

Position Summary

The Residential Recovery Specialist (RRS) supports residents in a safe, structured, and trauma-informed environment. This role helps residents follow their individualized treatment plans, engages them in recovery and relapse prevention, and assists with daily living tasks such as meal prep, housekeeping, and transportation. The RRS plays a vital role in fostering a supportive, recovery-focused community.

Pay Rate: $19 - $21 an hour

Open Shift: Sun and Mon 4p-12a, Tues 1p-4p, Fri 3:30-11:30, Sat 3p-11p (35 hours)

Key Responsibilities

• Ensure resident activities support program policies, treatment goals, and a structured routine.
• Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
• Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
• Facilitate or co-facilitate groups, meetings, and structured program activities.
• Transport residents as needed and maintain safe, organized program spaces.
• Document resident progress, administer medications per MAP certification, and promote a recovery-oriented, person-centered environment.

About the GRIT Program

The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Valid driver's license, safe and reliable vehicle, and acceptable driving record.
• High school diploma or equivalent (GED) preferred; at least 18 years old.
• Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or addiction preferred.
• Demonstrated ability to work independently, manage time, and prioritize tasks.
• Strong oral, written, organizational, and computer skills.
• Ability to build supportive community in a diverse residential setting.
• Must be able to pass and maintain certifications in MAP, CPR, and First Aid.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $19-21 an hour