Direct Care Worker (Relief/Per Diem)

Mental Health Association Western Ma; Holyoke (MA); In loco; USD 25.000 - 26.000; Tempo pieno

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Mental Health Association Western MA is seeking Direct Care Workers to support residents in a community residential setting, empowering individuals affected by homelessness, trauma, and addiction through person-centered planning and recovery-focused services.

Pay rate $18–$19 per hour for relief/per diem shifts (minimum two shifts per month); responsibilities include daily living support, life skills coaching, transportation, group activities, and documentation in a compassionate, values-driven

Competenze

• High school diploma or GED
• Human services experience is preferred
• Valid driver’s license
• Reliable transportation to utilize during work hours
• Auto insurance with your name listed as an insured driver on the policy
• Strong communication skills and a team-first mindset
• Patience, compassion, and the ability to adapt to participant needs
• Ability to pass background checks and required certifications (MAP, CPR, First Aid)

Mansioni

• Support participants with daily routines (cooking, cleaning, hygiene, etc.)
• Teach life skills and promote independence
• Provide transportation to appointments or activities
• Encourage self-advocacy and connect participants to community resources
• Facilitate group activities and house meetings
• Respond to health or behavioral concerns using supportive strategies
• Maintain accurate documentation and uphold safety protocols

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Position Summary

Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines.

Pay Rate:$18-$19 an hour

Open Shift:Relief/Per diem (At least 2 shifts per month)

Key Responsibilities

• Support participants with daily routines (cooking, cleaning, hygiene, etc.)
• Teach life skills and promote independence
• Provide transportation to appointments or activities
• Encourage self-advocacy and connect participants to community resources
• Facilitate group activities and house meetings
• Respond to health or behavioral concerns using supportive strategies
• Maintain accurate documentation and uphold safety protocols

About the GRIT Program

The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• High school diploma or GED
• Human services experience is preferred
• Valid driver’s license
• Reliable transportation to utilize during work hours
• Auto insurance with your name listed as an insured driver on the policy
• Strong communication skills and a team-first mindset
• Patience, compassion, and the ability to adapt to participant needs
• Ability to pass background checks and required certifications (MAP, CPR, First Aid)