Direct Care Team Lead

Wellspring Lutheran Services; City of Frankenmuth (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

403(b) retirement plan with employer-m

DailyPay access to earnings

Ongoing training and professional dev

Regular supervision and collaborative팀

Employee assistance support

Job summary

Wellspring Lutheran Services – Bethesda Homes in Frankenmuth, MI seeks a Lead Direct Care Professional to guide a team in delivering compassionate, person-centered care on-site. The role emphasizes mentoring staff, coordinating personal care, and supporting residents’ independence and daily living needs.

You will lead by example, ensure quality care, and help residents pursue personal goals through IPOS planning and community activities, while maintaining a safe and welcoming home environment.

Qualifications

• Associate degree in a related field preferred, or a professional license such as CNA - not required.
• Previous experience in direct care, healthcare, or a related support environment preferred.
• Leadership, mentoring, or supervisory experience preferred.
• Strong communication, problem-solving, and organizational skills.
• A commitment to person-centered care and maintaining the highest standards of quality and compassion.

Responsibilities

• Lead, mentor, and support Direct Care Professionals to ensure high-quality care.
• Provide direct support with personal care, medication administration, daily living activities, and community engagement.
• Coordinate appointments, transportation, and activities to encourage community participation.
• Maintain accurate documentation and ensure compliance with care plans, orders, and regulations.
• Support meal planning and preparation respecting dietary needs.
• Contribute to development of IPOS and advocate for residents' needs and goals.
• Maintain a safe, clean, welcoming home environment.
• Assist with quality assurance activities, emergency preparedness, medication audits, inventories, and operational tasks.

Skills

Leadership

Mentoring

Direct care experience

Communication

Problem-solving

Organizational skills

Person-centered care

Education

Associate degree in a related field

Professional license such as CNA

Job description

Job Description:

Team Lead, Direct Care Professional |Lead with Purpose. Make Every Day Meaningful.

Wellspring Lutheran Services - Bethesda Homes, Frankenmuth | On-site | Full-time | Hourly $20.50 | Accepting applications until September 22, 2026.

At Bethesda at Wellspring, we believe every person deserves to live with dignity, independence, belonging, and purpose. As a Lead Direct Care Professiona l, you play a vital role in creating a home where individuals with developmental disabilities are known, valued, and supported each day.

This is an opportunity for someone who chose this field because they believe in people. Someone who understands that meaningful care is not about doing things for others, but about walking alongside them, encouraging growth, celebrating achievements, and helping create lives filled with choice, connection, and opportunity.

As the Lead Direct Care Professional, you will serve as both a caregiver and a leader. You will mentor and support Direct Care Professionals while helping ensure every individual receives compassionate, person-centered care that reflects their unique needs, preferences, and aspirations.

What Your Impact Will Look Like

Every day brings opportunities to make a difference.

You will help individuals navigate daily life while building relationships based on trust, respect, and understanding. Whether supporting personal care needs, assisting with community outings, helping someone prepare for an important appointment, or celebrating a personal milestone, your presence helps create a sense of stability and belonging.

You will lead by example, demonstrating quality care practices and helping your team provide services that protect and promote each person’s dignity, rights, and independence. Your guidance, coaching, and mentorship will help create an environment where both residents and staff can thrive.

You will also play an important role in helping each individual pursue their personal goals. Through participation in Individual Plans of Service (IPOS), resident activities, and ongoing support, you will contribute to meaningful experiences that encourage growth, engagement, and self-determination.

What You’ll Be Responsible For

As a Lead Direct Care Professional, you’ll help create a safe, welcoming, and person-centered home environment by:

• Leading, mentoring, and supporting Direct Care Professionals to ensure consistent, high-quality care.
• Providing direct support with personal care, medication administration, daily living activities, and community engagement.
• Coordinating appointments, transportation, and activities that encourage participation in the community.
• Helping maintain accurate documentation and ensuring compliance with care plans, medical orders, and regulatory requirements.
• Supporting meal planning and preparation while ensuring individual dietary preferences and needs are respected.
• Participating in the development of Individual Plans of Service and advocating for the needs and goals of residents.
• Maintaining a safe, clean, and welcoming home environment.
• Assisting with quality assurance activities, emergency preparedness, medication audits, inventories, and other operational responsibilities that help the home run smoothly.

The Professional We’re Looking For

You chose a career in human services because you care deeply about helping others live fulfilling lives.

You understand that the most meaningful moments often come from building relationships, fostering independence, and helping people recognize their own strengths and abilities. You are patient, dependable, compassionate, and committed to treating every person with respect.

You enjoy supporting and developing others, can confidently lead by example, and recognize that strong teamwork creates better outcomes for the individuals we serve.

Whether you are already working in a leadership capacity or are ready to take the next step in your career, you are passionate about providing exceptional care and creating opportunities for people to thrive.

What You’ll Bring

• Associate degree in a related field preferred, or a professional license such as CNA - not required.
• Previous experience in direct care, healthcare, or a related support environment preferred.
• Leadership, mentoring, or supervisory experience preferred.
• Strong communication, problem-solving, and organizational skills.
• A commitment to person-centered care and maintaining the highest standards of quality and compassion.

Why Wellspring?

When you join Bethesda at Wellspring, you’re joining a team that believes every person deserves to be treated with dignity, respect, and compassion.

The work can be challenging, but it is also incredibly rewarding. Every day offers a chance to help someone gain confidence, achieve a goal, build relationships, participate in their community, or simply experience the comfort of knowing they are supported by people who truly care.

Here, your leadership matters. Your voice matters. Most importantly, the impact you make in the lives of the individuals you serve matters.

What You’ll Receive

We know this work asks a lot of you—so we make sure you’re supported.

• Health, dental and vision insurance
• Generous paid time off and holidays
• 403(b) retirement plan with employer match
• DailyPay access to your earnings when you need it
• Ongoing training and professional development
• Regular supervision and a team that truly collaborates
• Employee assistance support through Wellspring SupportLinc

Schedule

Because the needs of those we support continue every day, flexibility is important in this role.

• Full-time, Afternoon Shift (3:00pm - 11:00pm)
• Monday - Friday
• On-call rotation approx. 1 or 2 weekends per month
• Overtime may be necessary based on operational and resident needs

Apply Today

If you’re looking for more than a job, if you’re looking for an opportunity to lead with compassion, empower others, and make a lasting difference in the lives of adults with developmental disabilities, we’d love to hear from you.

Join Bethesda at Wellspring and help create a place where every individual can live with dignity, purpose, and belonging.

About us

For more than 130 years, Wellspring Lutheran Services has been a trusted partner for families across Michigan, providing compassionate support and critical services to help people thrive during times of challenge and change. With deep roots in communities statewide, our team is united by a shared vision of changed lives, strong families and transformed communities.

Our mission: Motivated by Christ’s love, we engage people as they experience and embrace their God-given potential.

Full job description available during the interview.