Dir Project Management Office

Health Care Service Corporation; Chicago (IL); On-site; USD 147,000 - 272,000; Full time

Job summary

Health Care Service Corporation in Chicago seeks a senior Program/Project Leader to deliver enterprise initiatives. You will bridge business and IT, turning strategy into executable programs that drive measurable value.

The role owns end-to-end delivery, budgets, schedules, scope, risks, and quality, working with executives to remove obstacles and align stakeholders in a matrixed environment. A Bachelor's degree and 10+ years in PM/Program management are required.

Qualifications

• Bachelor degree and 10+ years of project/program management, transformation, or related experience (or 14+ years in PM/Program mgmt).
• 4 years of leadership experience.
• Proven ability to navigate a matrixed environment and align executives.

Responsibilities

• Oversee end-to-end delivery of complex, enterprise-wide programs including budget, schedule, scope, resources, quality, and risk.
• Serve as a liaison between business and IT to translate objectives into executable programs.
• Drive execution by removing obstacles, mitigating risks, and building consensus with senior stakeholders.
• Lead a matrixed team of PMs to ensure accountability and delivery excellence.
• Foster collaboration and adherence to program governance across multiple lines of business.

Skills

Leadership

Strategic focus

Executive communication

Budgeting

Risk management

Matrix organization

Stakeholder management

Program delivery

Education

Bachelor's degree

MBA or Master's degree

Tools

Microsoft Office Suite

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This role provides the strategic leadership, technical expertise, and business acumen required to deliver critical technology and business initiatives. The position serves as a key liaison between business and IT teams, ensuring strategic objectives are translated into executable programs that drive measurable business value. The leader develops a strong understanding of HCSC's products, technology landscape, and Lines of Business to assess delivery feasibility, identify dependencies, and proactively manage competing priorities. Accountable for the end-to-end delivery of complex, enterprise-wide programs, the role oversees budget, schedule, scope, resources, quality, risk, and overall program performance. Working closely with Product Delivery Leaders, IT Product Managers, and executive stakeholders, this role drives execution by removing obstacles, mitigating risks, building consensus, and facilitating timely decision-making. The role provides leadership and oversight for a team of matrixed Program and Project Managers, fostering collaboration, accountability, and operational excellence to ensure successful delivery of strategic business outcomes.

Required Job Qualifications

• Bachelor Degree and 10 years experience in project management, program management, transformation, or related experience or 14 years in in project or program management
• 4 years of leadership experience
• Proven ability to work effectively in a matrixed environment across multiple senior/executive leadership domains. Able to navigate complexity and competing priorities to achieve desired value and business outcomes.
• Strategic business focus and understanding; customer-focused perspective.
• Organization, communication, facilitation skills – able to interact credibly with executive leadership.
• Long-term focus and ability to make (or make recommendations regarding) strategic decisions.
• Ownership for making decisions (or recommendations for decisions) related to approving, rejecting, and discontinuing projects.
• Understanding of and demonstrable experience in project delivery and managing large programs.
• Negotiation and conflict resolution skills; ability to create an open environment where conflicts as to project priorities and funding decisions can be aired and resolved in an objective manner.
• Understanding of the core business of the company along with its associated products/services. Understanding how market trend impact company strategy and operations.
• Ability to instill trust, motivate, work with other people, ability to lead a team (in multiple locations). Excellent interpersonal skills, team building, organizational and mentoring skills.
• Cost accounting and budgeting knowledge.
• Ability to develop strong working relationships with all relevant parties, especially at an executive level.
• Ability to influence (direct / indirect reports, project stakeholders, and executives) and manage in a matrix organization.
• Ability to handle ambiguity; agility and flexibility to adapt to constantly changing priorities.
• Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery; Oversee the management of multiple parallel efforts and deliver quality deliverables / programs / releases on schedule.
• Knowledge of and familiarity with standard portfolio management tools and proficiency with Microsoft Office Suite, including Excel, PPT, Word, Project

Preferred Job Qualifications

• Master’s Degree or MBA
• Extensive experience in project delivery and working in complex programs
• Consulting experience
• Health Care and/or Health Insurance Industry experience.
• Experience with deploying and managing artificial intelligence solutions
• PMP and/or PGMP Certification preferred.

Compensation: $146,700.00 - $272,400.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.