Dir Project Management Office

HCSC Group; Chicago, Northern (IL, KY); Hybrid; USD 147,000 - 272,000; Full time

Job summary

HCSC is seeking a senior program leader to deliver enterprise-wide initiatives with strategic impact. You will align business objectives with IT delivery, oversee budgets, schedules, and risks, and guide a matrixed team of program and project managers to successful outcomes.

The role emphasizes governance, stakeholder management, and ensuring measurable business value across multiple lines of business.

Qualifications

• Bachelor's degree and 10+ years in PM/Program management or 14+ years in PM with 4+ years of leadership.
• Proven ability to work in a matrixed environment across senior/executive leadership domains.
• Strategic business focus with a customer-focused perspective and strong decision-making.
• Excellent interpersonal, mentoring, and conflict-resolution skills.
• Familiarity with portfolio management tools and MS Office Suite.

Responsibilities

• Provide strategic leadership and end-to-end delivery of complex programs.
• Act as liaison between business and IT, translating objectives into executable programs.
• Oversee budget, schedule, scope, resources, quality, risk and program performance.
• Lead a matrixed team of Program and Project Managers to deliver outcomes.
• Remove obstacles and facilitate timely decisions to ensure value delivery.

Skills

Leadership

Program management

Stakeholder management

Budgeting

Risk management

Strategic planning

Communication

Negotiation

Education

Bachelor's degree

Tools

Microsoft Office

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This role provides the strategic leadership, technical expertise, and business acumen required to deliver critical technology and business initiatives. The position serves as a key liaison between business and IT teams, ensuring strategic objectives are translated into executable programs that drive measurable business value. The leader develops a strong understanding of HCSC's products, technology landscape, and Lines of Business to assess delivery feasibility, identify dependencies, and proactively manage competing priorities. Accountable for the end-to-end delivery of complex, enterprise-wide programs, the role oversees budget, schedule, scope, resources, quality, risk, and overall program performance. Working closely with Product Delivery Leaders, IT Product Managers, and executive stakeholders, this role drives execution by removing obstacles, mitigating risks, building consensus, and facilitating timely decision-making. The role provides leadership and oversight for a team of matrixed Program and Project Managers, fostering collaboration, accountability, and operational excellence to ensure successful delivery of strategic business outcomes.

Required Job Qualifications

Bachelor Degree and 10 years experience in project management, program management, transformation, or related experience or 14 years in in project or program management 4 years of leadership experience Proven ability to work effectively in a matrixed environment across multiple senior/executive leadership domains. Able to navigate complexity and competing priorities to achieve desired value and business outcomes. Strategic business focus and understanding; customer-focused perspective. Organization, communication, facilitation skills – able to interact credibly with executive leadership. Long-term focus and ability to make (or make recommendations regarding) strategic decisions. Ownership for making decisions (or recommendations for decisions) related to approving, rejecting, and discontinuing projects. Understanding of and demonstrable experience in project delivery and managing large programs. Negotiation and conflict resolution skills; ability to create an open environment where conflicts as to project priorities and funding decisions can be aired and resolved in an objective manner. Understanding of the core business of the company along with its associated products/services. Understanding how market trend impact company strategy and operations. Ability to instill trust, motivate, work with other people, ability to lead a team (in multiple locations). Excellent interpersonal skills, team building, organizational and mentoring skills. Cost accounting and budgeting knowledge. Ability to develop strong working relationships with all relevant parties, especially at an executive level. Ability to influence (direct / indirect reports, project stakeholders, and executives) and manage in a matrix organization. Ability to handle ambiguity; agility and flexibility to adapt to constantly changing priorities. Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery; Oversee the management of multiple parallel efforts and deliver quality deliverables / programs / releases on schedule. Knowledge of and familiarity with standard portfolio management tools and proficiency with Microsoft Office Suite, including Excel, PPT, Word, Project

Preferred Job Qualifications

Master's Degree or MBA Extensive experience in project delivery and working in complex programs Consulting experience Health Care and/or Health Insurance Industry experience. Experience with deploying and managing artificial intelligence solutions PMP and/or PGMP Certification preferred.

Pay Transparency Statement

We are an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range $146,700.00 - $272,400.00 Exact compensation may vary based on skills, experience, and location.

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For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans.

To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process.

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