Dinning Room Attendant

Woodside Communities; Aiken (SC); Presencial; USD 25.000 - 34.000; Tempo integral

Resumo da vaga

The Reserve Club at Woodside is seeking a Dining Room Attendant to support the service team in the dining room. You will help with opening and closing side work and assist in delivering a smooth guest experience.

Responsibilities include ensuring a clean, safe dining area, greeting guests, coordinating with waitstaff, and maintaining professional etiquette and a courteous, energetic demeanor.

Qualificações

• One year of experience as a bus person or food runner in a similar environment or fine dining preferred.
• High school diploma or equivalent preferred.

Responsabilidades

• Assist the dining room team and support opening/closing side work as directed by management.
• Maintain a clean and safe working environment and respond to guest needs with a courteous, professional demeanor.
• Greet guests, coordinate with servers, and ensure proper etiquette and decorum in dining service.

Formação

High school diploma or equivalent preferred

Descrição da vaga

Brief Description

Dining Room Attendant

Job Description

Company: The Reserve Club at Woodside

Department: F&B

Reports To: Restaurant Supervisor

POSITION OBJECTIVE

To effectively support the service team in the dining room

Essential Job Functions

Responsibility to Ownership/Management

• Must be able to act in a support role for ownership, guests and other service staff.
• Complete opening and closing side work as determined by management
• Is expected to carry out all reasonable requests by management which the associate can perform.
• Participates in departmental meetings, inter-departmental meetings, shift line-ups and incentive programs.
• Is responsible for the safe handling of equipment.
• Is responsible for maintaining a clean and safe working environment.

Responsibility to Members/Guests

• Must be able to communicate clearly and accurately with guests and co-workers.
• Must be able to act in a support role for ownership, guests and other service staff.
• Cordially greets members and guests; calls them by name if known.
• Maintains proper behavior and appearance, including a "clean and pressed" uniform.
• Has skill in approaching all encounters with guests, members and employees in a courteous and professional manner.
• Provide quick and attentive assistance to any mishap in the dining room.
• Body language must suggest an attentive an energetic orientation.
• Must be self motivated and know to take initiative with the intent to improve and positively impact guest related situations.
• Must be able to effectively use and maintain eye contact with guests.
• Must be familiar with commonly accepted standards of etiquette and decorum relating to dining service.
• Must be prepared to yield the right of way to guests.
• Must be "attitude free" and be willing to provide all necessary professional courtesies; as well as having an innate understanding of the importance of finding many reasons to say "yes" before saying "no".
• Must always use a sincere smile and appropriate gestures to convey feelings of warmth, openness and a genuine desire to please.
• Must be prepared to yield the right of way to guests. All guest interaction must be positive and professional.
• Has a professional attitude that conveys cooperation, willingness to learn and a desire to excel and contribute to guest satisfaction.
• Must be self motivated and know to take initiative with the intent to improve and positively impact guest related situations.
• Must be able to effectively use and maintain eye contact with guests.
• Provides quick and attentive assistance to any mishap in the dining room.

Responsibility to Associates

• Must be able to expedite food orders and bring food to correct tables, and ensure food is served to the correct person ( No Actioning off Food)
• Must be able to constructively accept direction and instruction from other service staff with the object of improving related situations.
• Must be able to act in a support role for ownership, guests and other service staff.
• Assist waiters and waitress in serving meals, clearing tables, delivering food and drinks; assisting in the dining room as needed.
• Assists in carrying food trays to tables
• Has skill in approaching all encounters with guests, members and employees in a courteous and professional manner.
• Effectively communicate with servers.

General Requirements and Duties

• Must be able to make and arrange tables and chairs at the outset of each shift as directed by management.
• Must be able to properly stock dining room stations with the required amount of linen, B&B plates, flatware, glassware and other items necessary for effective service.
• Must clear and reset tables as instructed.
• Must provide water service on demand in a professional manner
• Removes soiled dishes from table without stacking more than is reasonable and brings to dish washing area.
• Maintains clean floors in the dining room throughout food service
• Collects trash from dining room and other specified areas after each serving period.
• Returns equipment to its proper place.
• Must be able to spend several hours at a time standing up or walking.

Education/Experience

One year experience as a bus person or food runner in a similar environment or fine dining restaurant preferred. High school diploma or equivalent preferred.