Expeditor/ Busser PT - potential FT

LOS ALTOS GOLF AND COUNTRY CLUB; Los Altos (CA); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Paid Holidays

PTO

Free Meals

Employee Golf on Mondays

Job summary

LOS ALTOS GOLF AND COUNTRY CLUB is seeking an Expeditor/Busser for full-time, on-site work in Los Altos, CA. The role supports the Food & Beverage team by expediting orders, assisting servers, and ensuring accurate tray delivery and station readiness.

Responsibilities include maintaining clean service areas, coordinating with kitchen staff, and ensuring timely service. 18+ required; high school diploma or GED preferred, with two years related experience or training and a Food Handlers

Qualifications

• Able to work in a fast-paced environment and understand the club’s service flow.
• Strong verbal and written communication is required for coordinating with servers and kitchen.
• Works well in a team and demonstrates respect for colleagues.
• Maintains safety and sanitation standards in all duties.

Responsibilities

• Assists servers and maintains stocked service stations.
• Matches food items to correct orders and delivers to tables.
• Carries trays to tables using correct seating positions.
• Prepares stations, clears and resets tables, and closes stations at shift end.
• Reports issues to supervisor and ensures timely kitchen-server liaison.

Skills

Teamwork

Communication

Fast-paced environment

Public interaction

Organizational skills

Safety awareness

Education

High School Diploma or GED

Food Handlers Certification

Two years related experience or training

Tools

Table Management System

Job description

Job Details

Job Title: Expeditor/ Busser FT

Job Location: Los Altos, CA 94024

Position Type: Full Time

Salary Range: $24–$30 per hour

Job Status: Regular Full Time

Team/Department: Food & Beverage

Job Classification: Non-Exempt

Manager’s Title: Dining Room Manager and Food & Beverage Director

Job Level: Individual Contributor

Date of Revision: April 2025

Summary

Exhibits prompt and polite service to the members and guests. Serves as the liaison between the kitchen and servers. Ensures that food trays are distributed to the appropriate tables and serves food to guests. Responsible for preparing service stations, clearing and resetting tables, removing all trays from the dining/banquet rooms and cleaning and closing service stations. Expeditors are the last line of defense to make sure each piece of food is safe, prepared correctly and tasty.

Managerial Responsibilities

There are no managerial responsibilities in this role.

Success Criteria

Consistently performs the job to a high degree over an extended period of time. Reliable, punctual and openly and honestly communicates with Management. Highly regarded by Members.

Essential Duties and Responsibilities

• Assists servers
• Ensures all service stations in the kitchen are stocked and ready for service
• Carefully matches all food items to correct orders both a la carte and Takeout
• Carries food trays to tables using the correct seat positions on the ticket
• Maintains cleanliness of service stations in kitchen while ensuring that the kitchen floor is a clean and safe work area
• Reports complaints to manager on duty when received
• Opens meeting rooms and function areas prior to the start of the meetings and functions
• Verifies that all scheduled functions are set according to Banquet Event Order specifications
• Sets up indoor meeting and outdoor banquet function areas with the appropriate equipment and materials, including tables, chairs, glasses, china and any other items requested
• Inspects equipment for defects, cleanliness or any maintenance that needs to be completed and reported to supervisor
• Prepares all banquet functions for the following day according to the supervisor’s directions and Banquet Event Order (BEO)
• Assembles orders both for inhouse or to go.
• Knowledge of proper food layout and presentation of all menu items.
• Liaison between servers and kitchen staff
• Ensures that order tickets are properly placed
• Responsible for timing of food orders and alerts management if there is a backlog
• Maintain personal health and sanitation standards based on health regulations
• Complete daily/weekly cleaning and maintenance of equipment

Physical Demands and Work Environment

• Standing and walking during entire 8-hour shift
• Reaches, bends, stoops, lifts
• Must have the ability to lift up to 50 pounds in weight on a semi regular basis

Benefits

• Medical, Dental, Vision, Life Insurance, and Long-Term Disability
• 401k Retirement Savings Plan
• Paid Holidays, Paid Time Off (PTO)
• Paid Meal breaks
• Free Meals (while on duty)
• Employee Golf on Mondays

Employment Practices

At the Los Altos Golf and Country Club, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race; color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status, domestic violence victim status, political affiliation, and any other status protected by state or federal law.

Qualifications, Knowledge, Skills and Abilities

• Ability to work in a fast-paced environment with the ability to understand the Club’s Table Management system
• Good verbal and written communication skills
• Experience working in a team-oriented environment
• Must be able to work collaboratively and treat others with respect
• Knowledge of principles for dealing directly with the public
• Excellent organization and problem-solving skills
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards
• Knowledge of and ability to perform required role during emergency situations

Education and/or Experience

• Must be at least 18 years of age
• High school diploma or GED required
• Two years of related experience or training

Licenses and Special Permits

• Food Handlers Certification