Dinner Service & Beverage Specialist

Il Fornaio; Mountain View (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Il Fornaio in Mountain View is seeking an enthusiastic server to provide friendly, professional service to guests. You will greet guests, suggest food courses, and answer questions about dishes and beverages. You will relay orders via the POS system, deliver meals, process payments, and ensure guest satisfaction.

The role requires a team attitude, good money-handling skills, and professional appearance. Experience in a busy restaurant and fluency in English are preferred.

Qualifications

• Prior restaurant or customer service experience commensurate with position.
• Fluency in English and ability to read menus and communicate effectively.

Responsibilities

• Greet guests promptly and suggest food courses; answer questions about food preparation, ingredients, preparation time, appearance and taste.
• Answer questions on beverages or wine, including characteristics and descriptions.
• Relay food and beverage orders to the station via the POS system.
• Deliver food and beverages and handle payments; thank guests as they depart.
• Perform sidework and maintain a clean, well-stocked restaurant.
• Work as a team player and uphold company values of honesty, integrity, respect, commitment and quality.

Skills

Customer service

Guest interaction

Team player

English fluency

Tools

POS system

Job description

Il Fornaio in Mountain View is seeking an enthusiastic server to provide friendly, professional service to guests. You will greet guests, suggest food courses, and answer questions about dishes and beverages. You will relay orders via the POS system, deliver meals, process payments, and ensure guest satisfaction.

The role requires a team attitude, good money-handling skills, and professional appearance. Experience in a busy restaurant and fluency in English are preferred.