Dining Supervisor, Blackwolf Run

Kohler Hospitality; Kohler (WI); On-site; USD 18,873 - 28,240; Full time

Benefits offered by this job

Health, vision, dental insurance

401(k) with company matching

Competitive salary

Job summary

Kohler Hospitality is seeking a Dining Supervisor I in Kohler, WI. This full-time role supports the restaurant management team through various administrative and operational tasks. Responsibilities include managing guest requests, processing orders, and coordinating staff to ensure smooth operations.

The ideal candidate has 3+ years in the restaurant industry, enjoys guest interaction, and possesses supervisory experience. A competitive salary and benefits are offered.

Qualifications

• 3+ years’ experience in the restaurant industry.
• Safe Serve Certified, as applicable.
• Must be 18 years old.

Responsibilities

• Assist management with daily administrative tasks.
• Greet guests and present them with the menu.
• Take food and beverage orders and enter them into the POS system.
• Coordinate with restaurant staff to ensure guest satisfaction.

Skills

Supervisory experience

Customer service

Point of Sale (POS) operation

Education

High school diploma or equivalent

Job description

Opportunity

The Dining Supervisor I provides support to the restaurant management team through a variety of administrative and operational tasks and additional oversight of front-of-house restaurant staff. Manage guest requests, complaints and questions and ensure that all aspects are communicated to the appropriate leadership.

Work Mode: Onsite

Location: Kohler, WI

Specific Responsibilities

• Assist management with daily administrative tasks.
• Accurately process new hire and employee change paperwork in a timely manner.
• Greet guests and present them with the menu, informing them about special items for the day and any menu changes.
• Suggest food and beverages to guests using appropriate upselling techniques.
• Take food and beverage orders from guests and enter them accurately into the Point of Sale (POS) system.
• Process payment transactions.
• Clear and reset table settings and linens as needed.
• Communicate with guests and provide assistance with questions.
• Coordinate with restaurant staff to ensure smooth operation and guest satisfaction.
• Assist with food and beverage service per the course of order.
• Respond promptly to guest additional requests.
• Prepare mixed drinks for service to your customer's table (must be 18 or older and licensed).
• Understand and communicate products and services available at the resort.
• Assist with stocking and maintaining restaurant par stock levels and side station.
• Help other areas of the restaurant.
• Assist with overseeing the dining room flow and ensuring proper distribution of assigned stations.
• Create and execute special projects and assignments.
• Assist in answering telephone calls from guests.
• Perform the responsibilities of Servers, Bartenders, and Host/ess as needed.

This is a full-time position with hours between 5:15 am and 11:00 pm.

Skills / Requirements

• Safe Serve Certified, as applicable. Must be 18 years old.
• 3+ years’ experience in the restaurant industry.
• Supervisory experience preferred.
• High school diploma or equivalent.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee is frequently required to stand, walk, sit, climb or balance, and stoop or kneel. The employee must frequently lift and/or move objects up to 30 pounds and occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $13.70 – $20.50. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Benefits

Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more.

Equal Employment Opportunity Statement

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.