Dining Services Supervisor - High-Volume Kitchen

Michigan State University; East Lansing (MI); On-site; USD 55,000 - 65,000; Full time

Job summary

Michigan State University seeks a Shaw Dining Services Assistant Manager to direct the food service staff in a residence hall serving unit, ensuring high-quality meals and exceptional customer service for students, staff, and guests.

The role focuses on production control, training, and maintaining strict health and sanitation standards, with a focus on leadership and operations in a university dining setting.

Qualifications

• Minimum degree and 1–3 years of supervisory or managerial experience.
• Experience in high-volume food service and sanitation practices.
• Familiarity with food preparation equipment and accounting basics.

Responsibilities

• Directs the food service staff in preparation and service of food in a residence hall serving unit.
• Monitors daily food production and presentation to ensure quality standards.
• Implements training programs for support staff on food safety and equipment usage.
• Receives and resolves customer concerns to maintain high satisfaction.
• Enforces health, safety, and sanitation standards (ServSafe) across kitchen and dining areas.

Skills

Staff Leadership

Quality Control

Customer Relations

Food Safety

Education

Four-year college degree in Hotel/Restaurant Administration or related

Job description

Michigan State University seeks a Shaw Dining Services Assistant Manager to direct the food service staff in a residence hall serving unit, ensuring high-quality meals and exceptional customer service for students, staff, and guests.

The role focuses on production control, training, and maintaining strict health and sanitation standards, with a focus on leadership and operations in a university dining setting.