Senior Residence Hall Dining Supervisor

MSU - Michigan State University; East Lansing (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Michigan State University is seeking a Shaw Dining Services Assistant Manager to direct food service staff in a residence hall, ensuring high-quality meals and exceptional service for students, staff, and guests. You will oversee production, train staff, and handle customer concerns while enforcing ServSafe standards.

This role requires a four-year degree and supervisory experience in food service, with a focus on safety, quality, and guest satisfaction.

Qualifications

• Four-year college degree in a related field.
• Experience supervising food service staff and student workers.
• Familiarity with safety and sanitation procedures.

Responsibilities

• Directs the food service staff in preparation and service of food in a residence hall serving unit.
• Monitors daily production and presentation to ensure menu and quality standards.
• Implements training programs for staff on food safety and equipment usage.
• Receives and resolves customer concerns to maintain high satisfaction.
• Enforces health, safety, and sanitation standards (ServSafe).

Skills

Staff Leadership & Direction

Production & Quality Control

Staff Development

Customer Relations

Safety & Compliance (ServSafe)

Education

Bachelor's degree in Hotel/Restaurant Management or related field

Job description

Michigan State University is seeking a Shaw Dining Services Assistant Manager to direct food service staff in a residence hall, ensuring high-quality meals and exceptional service for students, staff, and guests. You will oversee production, train staff, and handle customer concerns while enforcing ServSafe standards.

This role requires a four-year degree and supervisory experience in food service, with a focus on safety, quality, and guest satisfaction.