Dining Services Supervisor

Thompson-Hospitality; Petersburg (VA); On-site; USD 38,000 - 60,000; Full time

Job summary

Thompson Hospitality Services (THS) is seeking a Food Service Supervisor to oversee front-line dining staff, ensure high-quality service, and uphold food safety standards. You will support management by improving team performance, maintaining standards, and creating a positive, professional environment aligned with THS values.

The role focuses on supervising operations, scheduling, inventory, and training to ensure efficient service and compliance with university policies and regulations.

Qualifications

• Experience in food service operations and staff oversight.
• Strong customer service and complaint handling skills.
• Ability to manage schedules, inventory, and costs while maintaining safety standards.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and guiding operations.
• Train staff on customer service, complaint resolution, and ensuring customer satisfaction.
• Manage daily operations including scheduling, inventory, and waste reduction to cut costs.
• Conduct training for new and current employees on safety, service protocols, and tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Skills

Customer service

Team supervision

Food safety

Training

Job description

Thompson Hospitality Services (THS) is seeking a Food Service Supervisor to oversee front-line dining staff, ensure high-quality service, and uphold food safety standards. You will support management by improving team performance, maintaining standards, and creating a positive, professional environment aligned with THS values.

The role focuses on supervising operations, scheduling, inventory, and training to ensure efficient service and compliance with university policies and regulations.