Dining Services Manager

Life Enriching Communities; Westlake (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and 
Dis

Disability benefits

Generous PTO

Retirement fund with company match

On-site gym

Beautiful facilities

Supportive team culture

Meaningful work with residents

Job summary

Life Enriching Communities is seeking a Dining Services Manager to lead our campus dining operations in Westlake, OH. The role focuses on managing daily dining services, supervising staff, and ensuring top quality resident meals in a senior living environment.

You will train and mentor team members, coordinate events, and uphold safety and service standards to deliver exceptional dining experiences for residents.

Qualifications

• Minimum 3 years supervisory experience required.
• Minimum 3 years related to Fine Dining experience in a continuous care retirement community, hospital, or similar facility preferred.
• Must possess a customer service background and orientation.

Responsibilities

• Lead day-to-day operations of the campus dining areas and kitchen on all floors, including training and scheduling.
• Ensure compliance with local, state, federal and facility rules and safe food handling standards.
• Establish inventory par levels for dining areas and equipment.
• Assist in planning and supervising special events and coordinate billing.
• Monitor programs to ensure on-time delivery and resident satisfaction; gather feedback on meals and service.
• Develop strategies to improve dining quality and instill elegant dining for residents.
• Manage servers, including training, performance and scheduling.

Skills

Leadership

Customer service

Team mentoring

Education

Associates degree in Hospitality or related field

Job description

Careers with purpose for people with passion

Now Hiring

Position:Dining Services Manager

Location: Concord Reserve

2116 Dover Center Rd.

Westlake, OH

Job Id:4642

# of Openings:1

Dining Services Manager

Role Information
Location:Concord Reserve | 2116 Dover Center Road, Westlake, Ohio 44145
Schedule: Full-Time, Days | 11:00am- 7:30pm Monday- Friday, including every other weekend

Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.

What You'll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:

• Health, Dental, Vision, Life, and Disability benefits
• Generous Paid Time Off (PTO)
• Retirement Fund with Company Match
• On-Site Gym
• Beautiful, state-of-the-art facilities
• A supportive team culture
• Work that truly makes a difference
• Excellent patient care ratios that support quality time with residents

You, our Ideal Candidate
You are a service-oriented and experienced dining professional with a passion for leading and mentoring others. You model exceptional service, have a strong understanding of dining operations, and bring enthusiasm to training and supporting team members while ensuring a positive dining experience for residents.

Responsibilities

• Leads the day-to-day operations of the public campus dining areas as well as the kitchen and dining experience on all SNF, Memory Support, Assisted Living and Health Pavilion floors including (but not limited to) training, scheduling and supervising; in charge when Director of Dining is off campus.
• Ensures departmental compliance with all the local, state, federal and facility rules and regulations, including compliance with safe food handling and temperature requirements for food and dishwater water requirements.
• Establishes inventory par levels necessary to meet operational needs (silverware, dishes, lines, office supplies, uniforms, etc.) in all dining areas under their supervision.
• Assists in developing, planning and supervising special functions, providing feedback regarding resident preferences.
• Plans or assists in coordinating special events and ensures that fees for services are charged to appropriate departments/users of the facility. Reconciles billing on a monthly basis.
• Assists in monitoring programs and procedures to ensure on-time delivery and resident satisfaction. Visits residents, family members, and guests during mealtime(s) to evaluate the quality of meals served and to invite feedback regarding menu selection, food taste, presentation, and service.
• Assists in Development and recommends strategies/tactics to ensure the highest level of quality in resident dining services, nutrition, and meal preparation. Set performance standards, measures outcomes, and implements correction action to meet the campus's service goals. Instills in staff a concept of elegant dining for the residents.
• Manages servers, to include their training, performance and schedules
• Other duties as assigned

Requirements

• Associates degree in Hospitality or related field preferred
• A minimum of 3-year previous supervisory experience required.
• A minimum of 3 years related to Fine Dining, experience in a continuous care retirement community, hospital, or similar facility preferred.
• Must posses a customer service background and orientation

Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.

Whether you have years of experience in senior living or are new to the industry, LEC is looking for dedicated professionals who want to make a difference in the lives of older adults.We're committed to providing our associates with career advancement opportunities, generous benefits, and an environment that supports, engages, and empowers.

We have great benefits

Becoming an associate of Life Enriching Communities offers you a wide range of benefits.