Dining Services Leader: Guest Experience & Operations

Vernon Springs; Atlanta (GA); On-site; USD 65,000 - 100,000; Full time

Job summary

Vernon Springs in Atlanta, GA is seeking an experienced Dining Services Director to lead all aspects of our dining operations.

You will oversee daily service quality, staff training, budgeting, vendor relations, menu design with culinary team, and compliance with health and safety standards.

The role demands strong leadership, communication, and analytical abilities to enhance guest experience and profitability.

Qualifications

• Proven experience as a Dining Services Director or in a similar leadership role.
• Strong knowledge of dining services operations, food safety standards, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage budgets, control costs, and analyze financial reports.
• Proficiency with dining services management software and Microsoft Office Suite.

Responsibilities

• Manage daily operations of dining services to ensure high-quality food service and customer satisfaction.
• Develop and implement dining service policies, procedures, and standards.
• Lead, train, and supervise dining services staff to maintain a professional and efficient team.
• Oversee budgeting, cost control, and inventory management to maximize profitability.
• Collaborate with culinary teams to design menus that meet nutritional standards and customer preferences.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor customer feedback and implement improvements to enhance the dining experience.
• Coordinate with vendors and suppliers to maintain quality and cost-effective procurement.
• Prepare reports and analyze operational data to inform strategic decisions.

Skills

Leadership

Operations management

Budgeting

Staff training

Communication

Food safety

Education

Bachelor's degree in Hospitality Management or related field

Tools

MS Office

POS systems

Job description

Vernon Springs in Atlanta, GA is seeking an experienced Dining Services Director to lead all aspects of our dining operations.

You will oversee daily service quality, staff training, budgeting, vendor relations, menu design with culinary team, and compliance with health and safety standards.

The role demands strong leadership, communication, and analytical abilities to enhance guest experience and profitability.