Dining Services Lead — Flexible Hours

Westminster Communities of Florida; Tallahassee (FL); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Hours

Competitive Wages

Health Insurance

Fitness Facility Onsite

Paid Time Off

And More!

Descripción de la vacante

Westminster Communities of Florida in Tallahassee seeks a Dining Service Supervisor to lead daily dining room operations, supervise staff, coordinate with the culinary team, and uphold dining standards delivering professional service with warmth.

You will train servers, manage service flow, address resident requests, monitor table settings, and support events while ensuring safety and policy compliance.

Formación

• Education: High School Diploma or Equivalent.
• Minimum 3 years of experience in a high-volume dining setting with focus on customer service.
• Florida Safe Staff Certification required or able to obtain within 90 days of hire.
• Proficiency with computer programs including Microsoft Office.
• Supervisory leadership experience.
• Ability to read, write, and communicate effectively in English; team-oriented.

Responsabilidades

• Leads and supervises dining room operations during stations and meals.
• Directs, assigns, and monitors server and dining room team responsibilities.
• Operate and train on Point-of-sale system.
• Support pre-service huddles and communicate daily specials and events.
• Monitor dining room service and provide direction to servers during peak times.
• Demonstrate professional service, teamwork, and hospitality by example.
• Assist with opening/closing procedures and complete duties.
• Create a welcoming, professional dining environment with visible leadership.
• Anticipate resident and guest needs and address requests promptly.
• Conduct table touches and follow up on service and food concerns.
• Resolve routine issues and escalate as needed to leadership.
• Monitor resident feedback and report recurring concerns.
• Develop positive resident relationships and accommodate preferences.
• Monitor order accuracy, ticket times, delivery, and service flow.
• Ensure menus, table settings, stations, condiments, and supplies are prepared.
• Maintain pace of service and adjust for efficiency.
• Support special events, private dining, and catered functions.
• Train new staff on service standards, procedures, and knowledge.
• Provide coaching and real-time feedback to dining room staff.

Conocimientos

Customer service

Hospitality focus

Team leadership

Supervisory experience

English communication

Problem solving

Multitasking

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Westminster Communities of Florida in Tallahassee seeks a Dining Service Supervisor to lead daily dining room operations, supervise staff, coordinate with the culinary team, and uphold dining standards delivering professional service with warmth.

You will train servers, manage service flow, address resident requests, monitor table settings, and support events while ensuring safety and policy compliance.